THE EFFECT OF TECHNOLOGY APPLICATION IN DIGITAL SUPPLY CHAIN ON COMPANY OPERATIONAL PERFORMANCE

Rahayu Rahayu; Wahyuningsih Santosa; Triwulandari Triwulandari

Authors

Rahayu Rahayu Universitas Trisakti
Wahyuningsih Santosa Universitas Trisakti
Triwulandari Triwulandari Universitas Trisakti

Keywords:

digital supply chain, operational performance

Abstract

Technology development today is increasingly rapid in various aspects of human life activities. This allows everyone to access various information easily and quickly through the internet. Technology is also applied to organizations or enterprises for operational effectiveness and efficiency. This study aims to study the influence of digitalization, supply chain management, and technology implementation in the digital supply chain on quality, Productivity, and cost reduction in aspects of operational performance. This research uses quantitative methodology and data from various industries that apply digital supply chains. Data from a survey of 162 respondents were analyzed using the Partial Least Square (PLS)-based SEM method. Research reveals that digitalization, supply chain management, and technology implementation in the digital supply chain positively influence quality, Productivity, and cost reduction in operational performance.

Downloads

Download data is not yet available.

References

K. L. Lee, N. A. N. Azmi, J. R. Hanaysha, H. M. Alzoubi, and M. T. Alshurideh, "The effect of digital supply chain on organizational performance: An empirical study in Malaysia manufacturing industry," Uncertain Supply Chain Manag., vol. 10, no. 2, pp. 495–510, 2022, doi: 10.5267/j.uscm.2021.12.002.

G. Büyüközkan and F. Göçer, "Digital Supply Chain: Literature review and a proposed framework for future research," Comput. Ind., vol. 97, pp. 157–177, 2018, doi: 10.1016/j.compind.2018.02.010.

K. P. Liu and W. Chiu, "Supply Chain 4.0: the impact of supply chain digitalization and integration on firm performance," Asian J. Bus. Ethics, vol. 10, no. 2, pp. 371–389, 2021, doi: 10.1007/s13520-021-00137-8.

Y. N. Huddar, P. P. Kumatagi, and M. R. Latte, “Digital Supply Chain Management- A Review,” Iarjset, vol. 4, no. 1, pp. 34–37, 2017, doi: 10.17148/iarjset/ncdmete.2017.10.

F. Men, R. M. S. Yaqub, R. Yan, M. Irfan, and M. e. Fatima, "Resource-based theory perspective in the textile industry: The impact of the digital supply chain on operational performance," Front. Environ. Sci., vol. 10, no. November, pp. 1–13, 2022, doi: 10.3389/fenvs.2022.1017297.

B. Ageron, O. Bentahar, and A. Gunasekaran, "Digital supply chain: challenges and future directions," Supply Chain Forum, vol. 21, no. 3, pp. 133–138, 2020, doi: 10.1080/16258312.2020.1816361.

R. Temjanovski, "Cloud computing in logistic and Supply Chain Management environment," J. Econ., vol. 6, no. 1, pp. 23–32, 2021, doi: 10.46763/joe216.10023t.

F. Iddris, "Digital Supply Chain: Survey of the Literature," Int. J. Bus. Res. Manag., vol. 9, no. 1, pp. 47–61, 2018.

S. Saengchai and K. Jermsittiparsert, "Supply chain in digital era: Role of IT infrastructure and trade digitalization in enhancing supply chain performance," Int. J. Supply Chain Manag., vol. 8, no. 5, pp. 697–707, 2019.

H. Harsono and G. J. Kiswara, “Pengaruh Rantai Pasokan Digital pada Kinerja Organisasi : Studi Empiris di Industri Pertahanan,” vol. 3, no. 6, pp. 80–90, 2022.

I. Ilham, A. Eliyana, I. Usman, I. Idham, and ..., "the Effect of Implementation Information Technology Towards the Effectiveness Process for Supply Chain Management,"… Conf. Bus. …, pp. 601–608, 2020.

L. Lores and R. Siregar, “Biaya Kualitas, Produktivitas Dan Kualitas Produk : Sebuah Kajian Literatur,” J. Akunt. DAN BISNIS J. Progr. Stud. Akunt., vol. 5, no. 2, p. 94, 2019, doi: 10.31289/jab.v5i2.2577.

M. A. Saryatmo and V. Sukhotu, "The influence of the digital supply chain on operational performance: a study of the food and beverage industry in Indonesia," Sustain., vol. 13, no. 9, 2021, doi: 10.3390/su13095109.

A. Purwanto and Y. Sudargini, "Partial Least Squares Structural Squation Modeling (PLS-SEM) Analysis for Social and Management Research : A Literature Review," J. Ind. Eng. Manag. Res., vol. 2, no. 4, pp. 114–123, 2021.

I. Tahyudin, “Model Regresi Partial Least Squares (PLS) (Studi Kasus : Kinerja Sekretariat Daerah Kabupaten Tegal),” Pro Bisnis, vol. 2, no. 2, pp. 39–52, 2009.