THE EFFECT OF QUANTITY AND QUALITY OF VARIETY PRODUCTS AND SERVICE ADVANTAGES ON STUDENTS' SAVE ATTRACTION

Authors

  • Mery Lani Purba Universitas Sari Mutiara Indonesia
  • Rika Meihayani Ginting Universitas Sari Mutiara
  • Tia Novira Sucipto Universitas Sari Mutiara

Keywords:

product quantity, service quality, interest in saving, student

Abstract

Intense business competition in the banking sector requires banks to have strategies and a variety of services. Students are important customers for banking. The aim of this research is to find out the effect of the quantity of product types, service quality, on students' interest in saving at PT. BPR Pijer Podi Kekelengen. The research method is quantitative. Data collection techniques by filling out a questionnaire. Sampling using the incidental method, namely a sampling technique based on coincidence, coincidentally meeting directly with students who are customers of PT. BPR Pijer Podi Kekelengen. The number of respondents was 81 students. Data analysis with validity test, reliability test, normality test, heteroscedasticity test, linear regression analysis, coefficient of determination test, f test and t test. The results of the study show that the quantity of product types has a positive and significant effect on customers' interest in saving, in this case students, to save with significant value, while the quality of service has a positive and significant effect on students' interest in saving. Thus, the quantity and quality of product variety and service excellence have an effect on students' interest in saving.

Downloads

Download data is not yet available.

Author Biography

Mery Lani Purba, Universitas Sari Mutiara Indonesia

Fakultas Ekonomi dan Ilmu Sosial

References

Y. Siswadi, M. Mukhlis, A. A. Tarigan, and M. Yafiz, “Konsep Budaya Organisasi dalam Perspektif Manajemen Menurut Peter F Drucker dan A. Riawan Amin,” Al-Mutharahah J. Penelit. dan Kaji. Sos. Keagamaan, vol. 19, no. 2, pp. 238–261, 2022.

R. A. Purba et al., Konsep Dasar Sistem Informasi dalam Dunia Usaha. Yayasan Kita Menulis, 2022.

N. M. Khairiyah, H. Hasriani, and D. R. Arazy, “Faktor Psikologis dan Rasionalis Yang Mempengaruhi Ketertarikan Mahasiswa Menabung di Bank Syariah,” Jesya (Jurnal Ekon. dan Ekon. Syariah), vol. 5, no. 2, pp. 2239–2249, 2022.

I. J. K. G. Prabowo, “Pengaruh Citra Merek, Kualitas Produk, Persepsi Harga dan Word of Mouth Terhadap Minat Beli (Studi pada Mahasiswa Fakultas Ekonomi UNY pengguna Iphone),” J. Manaj. Bisnis Indones., vol. 5, no. 3, pp. 246–256, 2016.

N. Nasfi, R. Rahmad, and S. Sabri, “Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Perbankan Syariah,” Ekon. Syariah J. Econ. Stud., vol. 4, no. 1, pp. 19–38, 2020.

D. Hadiwijaya, “Perilaku nasabah berdasarkan kinerja customer relationship management sebagai dampak dari kompetensi sumber daya manusia, mutu pelayanan bank dan teknologi perbankan terhadap kepuasan nasabah (Studi pada nasabah bank Kota Tangerang),” JMB J. Manaj. Dan Bisnis, vol. 9, no. 1, pp. 10–20, 2020.

R. A. Purba, “Application design to help predict market demand using the waterfall method,” Matrix J. Manaj. Teknol. dan Inform., vol. 11, no. 3, pp. 140–149, 2021.

R. A. Sakti, “Pengaruh perilaku, norma subjektif, dan kontrol perilaku terhadap minat nasabah memilih produk tabungan iB amanah di bank NTB syariah,” Schemata J. Pasca Sarj. IAIN Mataram, vol. 9, no. 1, pp. 87–102, 2020.

W. Wahab, “Pengaruh kualitas pelayanan terhadap kepuasan nasabah industri perbankan syariah di kota pekanbaru,” Maqdis J. Kaji. Ekon. Islam, vol. 2, no. 1, pp. 51–66, 2017.

R. A. Purba and U. Verawardina, “Deteksi Mahasiswa Yang Dapat Menyusun Tugas Akhir dengan Metode Visekriterijumsko Kompromisno Rangiranje (VIKOR),” Techno. Com, vol. 20, no. 2, pp. 210–220, 2021.

R. A. Purba, “Hybrid Models with Technology: Is it Effective for Learning in Abnormal Situations?,” J. Educ. Res. Eval., vol. 6, no. 1, 2022.

F. Hasanah, “Pengaruh tingkat religiusitas, pengetahuan, kualitas produk dan kualitas pelayanan terhadap preferensi menabung mahasiswa universitas muhammadiyah Palembang pada bank syariah,” Balanc. J. Akunt. Dan Bisnis, vol. 4, no. 1, pp. 485–495, 2019.

S. Sugiyono, “Metode penelitian kuantitatif dan kualitatif dan R&D,” Alf. Bandung, 2010.

I. Imran and B. Hendrawan, “Pengaruh Persepsi Masyarakat Batam Tentang Bank Syariah Terhadap Minat Menggunakan Produk Bank Syariah,” J. Appl. Bus. Adm., vol. 1, no. 2, pp. 209–218, 2017.

C. A. P. Silalahi and D. I. Sultani, “Pengaruh Pembelajaran Perbankan Syariah Terhadap Minat Menabung Mahasiswa FKIP Universitas Muslim Nusantara (UMN) Al Washliyah di Bank Syariah,” in Prosiding Seminar Nasional Hasil Penelitian, 2019, vol. 2, no. 2, pp. 901–911.

S. Rahmayanti and W. A. Wahyuni, “Analisis Kualitas Pelayanan Terhadap Kepuasan Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Riau Pada Bank Layanan Gerak BNI Syariah,” J. Akunt. Dan Ekon., vol. 10, no. 2, pp. 271–280, 2020.

S. S. Sutriani and H. H. Hamdiah, “Analisis Komunikasi Customer Service dalam Meningkatkan Mutu Pelayanan Nasabah pada PT Bank Syariah Indonesia Tbk Unit Sawang Cabang Lhokseumawe,” J. Visioner Strateg., vol. 11, no. 2, 2022.

Downloads

Published

2022-09-30

How to Cite

Purba, M. L., Ginting, R. M., & Sucipto, T. N. (2022). THE EFFECT OF QUANTITY AND QUALITY OF VARIETY PRODUCTS AND SERVICE ADVANTAGES ON STUDENTS’ SAVE ATTRACTION. Jurnal Ekonomi, 11(02), 1592–1596. Retrieved from https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/1605