EMPLOYEE TRAINING AND DEVELOPMENT, WORK ENVIRONMENT AND LEADERSHIP ON EMPLOYEE COMPETENCE AND PERFORMANCE IN GOVERNMENT OF BAUBAU CITY, SULAWESI TENGGARA
Keywords:
development training, work environment, leadership, competency, employee performanceAbstract
Organizations aspire to succeed through differentiated programs, services, capabilities and products. However, these elements need to be envisioned, developed, implemented and maintained by well-trained individuals. The purpose of this research is to see how the training and development of employees. Work environment and leadership affect employee competence and performance. This study uses descriptive qualitative research. Interview techniques are used in the data collection process to collect information about how employee training and development, work environment and leadership factors affect employee competence and performance. The results of the research analysis show that the training and development of employee performance in the Baubau city government of the Southeast Sulawesi Province is through formal courses and programs, assessments. The work environment has an influence on employee competence and performance by dividing it into 2 indicators, namely by looking at the physical environment and non-physical environment. leadership carried out. Leadership in improving employee competence and performance is by consistently providing training programs to fill skill gaps that employees do not have. the results of interviews conducted with informants showed that every employee must always be given direction in every procedure, job description, and workload. Employees will understand what will be done and have the initiative to generate fresh new ideas to improve their performance.
Downloads
References
Asim, M. (2013). impact of motivation on employee performance with effect of training: Specific to education sector of Pakistan. International Journal of Scientific and Research Publications, 3(9), 1–9.
Bhatti, KK, & Q. (2007). Impact of Employee Participation on Job Satisfaction, Employee Commitment and Employee Productivity. International Review of Business Research Paper, 3(2), 54–68.
Du, S., Swaen, V., Lindgreen, A., & Sen, S. (2013). The roles of leadership styles in corporate social responsibilit. Journal of Business Ethics, 114(1), 155–169. https://doi.org/10.1007/s10551-012-1333-3
Gençer, M. S., & Samur, Y. (2016). Leadership Styles and Technology: Leadership Competency Level of Educational Leaders. Procedia. Social and Behavioral Sciences. https://doi.org/10.1016/j.sbspro.2016.07.132
Heizer, J., & Render, B. (2015). Operations Management: Sustainability and Supply Chain Management. Salemba Empa Publishers.
Jehanzeb, K., & Bashir, N. A. (2013). Training and development program and its benefits to employee and organization: A Conceptual Study. European Journal of Business and Management, 5, 243–252.
Macey, WH, Schneider, B., Barbera, KM, & Y. (n.d.). Employee engagement: Tools for analysis, practice, and competency excellence. 2011, 31.
Mangkunegara, A. P. (2013). Enterprise Human Resource Management. Bandung (Teenagers & Rosdakarya. (eds.)).
Muayyad, D. M., & Gawi, A. I. O. (2017). The Effect of Job Satisfaction on the Work Productivity of Sharia Bank Employees X Regional Office II. Journal of Service Management and Marketing, 75–98. https://doi.org/10.25105/jmpj.v9i1.1396
Pitt, M., & Tucker, M. (2010). Performance measurement in facilities management. Riving Innovation? Property Management, 241–254.
Romiszowski, A., & Mason, R. (2002). COMPUTER-MEDIATED COMMUNICATION. 397–432.
Sapphira, A. D. A., & Rozak, H. H. A. (2020). The Influence of Organizational Culture, Work Environment, and Competence on Employee Performance (Study on Perum Perhutani, Central Java Regional Division). Proceedings SENDIU, 2017, 978–979.
Sedarmayanti. (2013). Human Resource Management. Refika.
Sekaran, U. (2010). research Methods for Business. John Wiley. https://www.scirp.org/(S(351jmbntvnsjt1aadkposzje))/reference/ReferencesPapers.aspx? ReferenceID=951814
Sharma, J., Dhar, R. L., & Tyagi, A. (2016). Sharma, J. Stress as a Mediator between Work–Family Conflict and Psychological Health among the Nursing Staff: Moderating Role of Emotional Intelligence. Applied Nursing Research, 30, 268-275. https://doi.org/10.1016/j.apnr.2015.01.010
Veliu, L., Manxhari, M., Demiri, V., & Jahaj, L. (2017). the Influence of Leadership Styles on Employee’S Performance. Journal of Management Social Sciences Vadyba Journal of Management.
