THE INFLUENCE OF WORKLOAD, WORK FATIGUE, SELF-EFFICACY AND WORK ENVIRONMENT ON THE PERFORMANCE OF MEDICAL WORKERS POST THE REVOCATION OF PPKM AT XYZ HOSPITAL IN GIANYAR
Keywords:
Workload, Work Fatigue, Self-Efficacy, Work Environment, Performance of Medical PersonnelAbstract
This study was to analyze the effect of workload, work fatigue, self-efficacy, and work environment on the performance of medical personnel after the revocation of PPKM at XYZ Hospital. In this study, the cross-sectional method was used to obtain quantitative data from online questionnaires. The questionnaire was modified based on pre-existing questions from previous literature. Data was collected purposively from a group of 142 medical personnel including doctors, dentists, nurses and midwives who had worked in XYZ private hospitals for at least one year using a non-probability sampling technique. PLS-SEM software is then used to analyze it. The results showed that workload had a positive and significant effect on the performance of medical staff at XYZ General Hospital, Gianyar, Bali, work fatigue had a positive but not significant effect on the performance of XYZ General Hospital medical staff, Gianyar, Bali, self-efficacy had a positive and negative effect. supported on the performance of medical staff at XYZ General Hospital, Gianyar, Bali, the work environment has a positive influence and is supported on the performance of XYZ General Hospital medical staff, Gianyar, Bali. The implications of this research for the performance of medical staff at XYZ General Hospital, Gianyar, Bali are that it requires periodic evaluation of factors affecting workload, workload, work fatigue, self-efficacy, and work environment after the revocation of PPKM.
Downloads
References
Aslian, MY. (2019). Dampak Persepsi Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Divisi SDM dan UMUM PT. Swabina Gatra, Jurnal Ilmu Manajemen, Vol. 7 (3), 680 – 687.
Chandra, R., & Adriansyah, D. (2017). Pengaruh Beban Kerja dan Stres Kerja terhadap Kinerja Karyawan pada PT. Mega Auto Central Finance Cabang di Langsa. Jurnal Manajemen dan Keuangan, 6(1):670-678.
Gede, I.D., Mudiartha, I.W. (2017). Pengaruh Lingkungan Kerja dan Kepuasan Kerja terhadap Turnover Intention di Mayaloka Villas Seminyak. E-Jurnal Manajemen Unud, 6(9), 5116-5143.
Ghufron, M.N., & Risnawati, R.S. (2014). Teori-teori Psikologi. Yogyakarta: ArRuzz Media.
Ghozali, I. (2016). Aplikasi Analisis Multivariat dengan Program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.
Hair, G. Tomas M., H., Christian M, R., Marko, S., Nicholas P., D. & Soumya, R. (2021). Partial Least Squares Structural Equation Modeling (PLS-SEM) Using R: A Workbook. In Structural Equation Modeling: A Multidisciplinary Journal. Springer. https://doi.org/10.1080/10705511.2022.2108813
Hijriahni, N. (2017). Analisis Tingkat Kelelahan Kerja Perawat Di Ruang Ugd Rsp Unhas Dan Rsup Dr. Wahidin Sudirohusodo Makassar. Skripsi S1 Keperawatan Universitas Islam Negeri Alauddin Makassar.
Huang, Y., & Zhao, N. (2020). Covid-19. Esliver Psychiatry Research Psychiatry Research, 288(January), 2–3.
Hu, D., Kong, Y., Li, W., Han, Q., Zhang, X., Zhu, L. X., Wan, S. W., Liu, Z., Shen, Q., Yang, J., He, H. G., & Zhu, J. (2020). Frontline nurses’ burnout, anxiety, depression, and fear statuses and their associated factors during the COVID-19 outbreak in Wuhan, China: A large-scale cross-sectional study. EClinicalMedicine, 24. https://doi.org/10.1016/j.eclinm.2020.100424.
I Made, Indra P & Cahyaningrum, Ika. (2020). Cara Mudah Memahami Metodologi Penelitian. Yogyakarta: CV Budi Utama.
Inayah, I., Solin, M.R., & Sitepu, B. (2021). Studi Literature Review: Gambaran Faktor yang Mempengaruhi Kinerja Perawat di Pelayanan Keperawatan Dalam Masa Covid-19. Prosiding Pertemuan Ilmiah Nasional Penelitian & Pengabdian Masyarakat II “Tantangan dan Inovasi Kesehatan di Era Society 5.0” PIN-LITAMA(1):113–15. doi: 10.1016/j.bbi.2020.04.049.
Ita K, et al. (2019). Analisis Pengaruh Lingkungan Kerja terhadap Kinerja Karyawan Dimediasi oleh Kepuasan Kerja Karyawan pada Sp Alumunium di Yogyakarta. Jurnal Riset Ekonomi dan Manajemen, 3(1), 43-53.
Jeky, Sofia, Wehelmina. (2018). Pengaruh Beban Kerja terhadap Kinerja Karyawan pada PT. Asuransi Jiwasraya Cabang Manado Kota. Jurnal Administrasi Bisnis, 6(4), 19-27.
Kamila, Tasya (2022). Pengaruh Beban Kerja, Stres Kerja, Technical Skill, Self-Efficacy, dan Social Competence terhadap Kinerja Tenaga Medis pada Era Pandemi Covid-19 di Rumah Sakit Umum Daerah Sukajadi, Banyuasin, Sumatera Selatan. Tesis, Univeristas Pelita Harapan
Kementerian Kesehatan RI. (2020). Panduan Pelayanan Kesehatan Balita Pada Masa Tanggap Darurat COVID-19. Jakarta: Direktorat Jenderal Kesehatan Masyarakat.
Kementrian Keuangan RI., (2021). Pelaksanaan PPKM dalam Penanganan Kasus COVID-19 dan Evaluasinya.
Kim, H., & Suh, E. E. (2018). The Effects of an Interactive Nursing Skills Mobile Application on Nursing Students’ Knowledge, Self-efficacy, and Skills Performance: A Randomized Controlled Trial. Asian Nursing Research, 12(1), 17–25. https://doi.org/10.1016/j.anr.2018.01.001.
Kusumaningsih, D., Ricko, Gunawan, M., Zainaro, M. A., & Widiyanti, T. (2020). Hubungan Beban Kerja Fisik dan Mental Perawat dengan Penerapan Pasien Safety pada Masa Pandemi Covid 19 di UPT Puskesmas Rawat InapKabupaten Pesawaran. Indonesian Journal of Health Development, 2(2), 108–118. https://ijhd.upnvj.ac.id/index.php/ijhd/article/view/93.
Mahawati, E., Yuniawati, I., Ferinia, R., Rahayu, P., Fani, T., Sari, A.P., et al (2021). Analisis Beban Kerja dan Produktivitas Kerja. Jakarta: Yayasan Kita Menulis.
Nisak Q dan Andriani D (2022). Pengaruh Lingkungan Kerja, Beban Kerja, Dan Stres Kerja Terhadap Kinerja Tenaga Medis Pada Uptd Puskesmas Tarik. Jurnal Ilmiah Manajemen dan Kewirausahaan Vol 1. No. 2 (2022) 304 – 313.
Rohman, MA et al (2021). Pengaruh Beban Kerja Dan Stres Kerja Terhadap Kinerja Karyawan PT Honda Daya Anugrah Mandiri Cabang Sukabumi. Jurnal Mahasiswa Manajemen, Volume 2 No.1 (April 2021) E-ISSN 2798-1851
Robbins, S. (2013). The Truth About Managing People and Nothing but the Truth. Londin: Prentice Hall.
Rokhimatun, R. N. (2019). Pengaruh Lingkungan Kerja dan Motivasi Kerja terhadap Kinerja Perawat di Rumah Sakit Mata.
Rolos, J., Sambul, S., & Rumawas, W. 2018). Pengaruh Beban Kerja terhadap Kinerja Karyawan pada PT. Asuransi Jiwasraya Cabang Manado Kota. Jurnal Administrasi Bisnis, 6(4):19-27.
Santoso, S. (2017). Metode Penelitian. Jakarta: Elek Media Komputindo
Saputri, et al (2022). Pengaruh Kelelahan Kerja Dan Person Job Fit Terhadap Kinerja Pegawai. Jurnal Manajemen Vol. 14 (4). Pg. 807
Setiawan, Shirleena (2022). Pengaruh stres kerja, lingkungan kerja, dan keseimbangan kehidupan kerja terhadap turnover intention pada Rumah Sakit X di kota Jakarta Pusat
Sihaloho, Ronal Donra; Siregar, Hotlin (2020). Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada Pt. Super Setia Sagita Medan. Jurnal Ilmiah Socio Secretum, [S.l.], v. 9, n. 2, p. 273-281. ISSN 2720-9830.
Sekaran, U. & Bougie, R. (2020). Research Methods for Business. In Wiley (8th ed.). John Wiley & Sons Ltd.
Sekretaris Kabinet RI. (2022). Pencegahan dan Pengendalian Corona Virus Disease 2019 pada Masa Transisi Menuju Endemi.
Suprajitno. (2022). Relationship between self-efficacy, perceived academic performance, and grade point average of nursing students during COVID- 19. RINarxiv - Komunitas Sains Terbuka Indonesia.
Surijadi H dan Musa MND. (2020). Pengaruh Beban Kerja dan Lingkungan Kerja Terhadap Kinerja Pegawai. LPPM STIA Said Perintah Volume 1, No. 2, September 2020.
Widyastuti, T., & Hidayat, R. (2018). Adaptation of Individual Work Performance Questionnaire (IWPQ) into Bahasa Indonesia. International Journal of Research Studies in Psychology, 7(2). https://doi.org/10.5861/ijrsp.2018.3020
Wiratna, A.Y., & Chei. (2022). The Influence of Workload Factors, Work Stress and Health Personnel Competency on the Implementation of Hospital Occupational Safety and Health Management Systems (SMK3RS). Journal Of Nursing Practice, 5(2), 281–293. https://doi.org/10.30994/jnp.v5i2.220.
Zhang, Y., Wei, L., Li, H., Pan, Y., Wang, J., Li, Q., Wu, Q., & Wei, H. (2020). The Psychological Change Process of Frontline Nurses Caring for Patients with COVID-19 during Its Outbreak. Issues in Mental Health Nursing, 41(6), 525–530. https://doi.org/10.1080/01612840.2020.1752865.
