THE INFLUENCE OF DIGITAL TRANSFORMATIONAL LEADERSHIP ON ORGANIZATIONAL PERFORMANCE THROUGH INTELLECTUAL CAPITAL MEDIATION AND INNOVATION FACTORS AT PT .XYZ
Keywords:
Digital transformation leadership, organizational performance, intellectual capital, innovation, technology, internetAbstract
The current era of digitalization is a very important era because it is still a transition from the previous era. The acceleration of digitalization is supported using information technology, which is increasing very rapidly, one of which is the use of internet media so that the performance of internet providers is important to pay attention to. This study examines the effect of digital transformational leadership on organizational performance through the mediation factor of intellectual capital and innovation in one of the internet providers companies in Indonesia. The analysis technique uses Structural Equational Modeling (SEM) with the Smart-PLS program. The results of the research show that all hypotheses are accepted, and all the characteristics of the influence are positive. Where digital transformational leadership has a positive influence on organizational performance, intellectual capital, and innovation. Likewise, intellectual capital and innovation have a positive influence on organizational performance.
Downloads
References
Abazeed, R. (2018). Impact of transformational leadership style on organizational learning in the Ministry of Communication and Information Technology in Jordan. International Journal of Business and Social Science, 9(1), 118-129.
Abualoush, S., Masa’deh, R., Bataineh, K. and Alrowwad, A. (2018), “The role of knowledge management process and intellectual capital as intermediary variables between knowledge mangaement infrastructure and organization performance”, Interdisciplinary Journal of Information, Knowledge, and Management, Vol. 13, pp 279 – 309.
Abubakar, A. M., Elrehail, H., Alatailat, M. A., & Elçi, A. (2019). Knowledge management, decision-making style and organizational performance. Journal of Innovation and Knowledge, 4(2), 104–114. https://doi.org/10.1016/j.jik.2017.07.003
Abu-Rumman, A. (2021). Transformational leadership and human capital within the disruptive business environment of academia. World Journal on Educational Technology: Current Issues. 13(2),178-187.
Alharbi, I. B. A. (2021). Innovative Leadership: A Literature Review Paper. Open Journal of Leadership, 10(03), 214–229. https://doi.org/10.4236/ojl.2021.103014
Allowwad, A., Abualoush, S. H., Masa’deh, R. (2020). “Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance”, Journal of Management Development, Vol. 39 No. 2, pp. 196-222.
Alosani, M. S., Yusoff, R., & Al-Dhaafri, H. (2020). The effect of innovation and strategic planning on enhancing organizational performance of Dubai Police. Innovation and Management Review, 17(1), 2–24. https://doi.org/10.1108/INMR-06-2018-0039
Alrowwad, A., Abualoush, S. H., & Masa’deh, R. (2020). Innovation and intellectual capital as intermediary variables among transformational leadership, transactional leadership, and organizational performance. Journal of Management Development, 39(2), 196–222. https://doi.org/10.1108/JMD-02-2019-0062
Alsayyed, N. M., Suifan, T. S., & Sweis, R. J. (2019). The Impact of Transformational Leadership on Organizational Performance Case Study: The University of Jordan. International Journal of Business Excellence, 1(1), 1. https://doi.org/10.1504/ijbex.2019.10021401
Alshamsi, S., Isaac, O., & Bhaumik, A. (2019). Effect of transformational leadership on intellectual capital and organizational innovation. International Journal on Emerging Technologies, 10(1), 66–76.
Andriani, S., Kesumawati, N., & Kristiawan, M. (2018). The influence of the transformational leadership and work motivation on teachers performance. International Journal of Scientific & Technology Research, 7(7), 19–29.
Ardi, Djati, S. P., Bernarto, I., Sudibjo, N., Yulianeu, A., Nanda, H. A., & Nanda, K. A. (2020). The relationship between digital transformational leadership styles and knowledge-based empowering interaction for increasing organisational innovativeness. International Journal of Innovation, Creativity and Change, 11(3), 259–277.
Ariyani, N., & Hidayati, S. (2018). “Influence of Transformational Leadership and Work Engagement on Innovative Behaviour. Etikonomi : Jurnal Ekonomi, Vol. 17 (2) : 275 – 284.
Barkata, W., Beha, L., Ahmedb, A., & Ahmedb, R. (2018). Impact Of Intellectual Capital On Innovation Capability And Organizational Performance : AN Empirical Investigation. 13(2), 365–379. https://doi.org/10.5937/sjm13-16997
Budiarti, I. (2021). The Influence Of Social Capital On Innovation Capabilities And Its Relation To Radical And Local Innovation Capabilities (Preliminary Study On Public Companies In Indonesia). Jurnal Pemikiran Dan Penelitian Administrasi Bisnis Dan Kewirausahaan, 6(March), 1–19.
Burns, J. M. (1979). Leadership. Harper Torchbooks.
Conţu, E. G. (2020). Organizational performance – theoretical and practical approaches; study on students’ perceptions. Proceedings of the International Conference on Business Excellence, 14(1), 398–406. https://doi.org/10.2478/picbe-2020-0038
Dong, Y., Bartol, K. M., Zhang, Z. X., & Li, C. (2017). Enhancing employee creativity via individual skill development and team knowledge sharing: Influences of dual-focused transformational leadership. Journal of Organizational Behavior, 38(3), 439-458. doi.org/10.1002/job.2134.
Fajri, D. A., & Aziz, A. L. (2020). The Effect of Intellectual Capital on Innovation Capability. 154(AICoBPA 2019), 47–52.
Ghozali, I. (2018a). Aplikasi analisis multivariate dengan program IBM SPSS 25.
Ghozali, I. (2018b). Aplikasi Analisis Multivariate dengan Program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.
Hair, J. F., Hult, G. T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) - Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, Marko Sarstedt. In Sage.
Hartanto, S., & Sugandha, A. C. (2019). Inovasi Inkremental Sebagai Strategi & Keunggulan Daya Saing Di Industri Furniture Vietnam (Studi Kasus: Full in Industrial, Co., Ltd). Jurnal Dimensi Seni Rupa Dan Desain, 16(1), 59–74. https://doi.org/10.25105/dim.v16i1.6160
HASSAN, H., HAMZAH, N., SALEH, N. M., & KAMALUDDIN, A. (2019). The Effect of Transformational Leadership Styles towards Managing Knowledge Assets. Asian Journal of Accounting and Governance, 11, 171–180. https://doi.org/10.17576/ajag-2019-11-15
Hughes, E., & Donnelly, R. (2023). Business schools and faculty experiences of sexism: Gender structure tensions within and outside these schools. Gender, Work and Organization, August 2022, 1–20. https://doi.org/10.1111/gwao.12945
Hussinki, H., Ritala, P., Vanhala, M., & Kianto, A. (2017). Intellectual capital, knowledge management practices and firm performance. Journal of Intellectual Capital, 18(4), 904–922. https://doi.org/10.1108/JIC-11-2016-0116
Ilmih, A. A. (2018). BISNIS, Vol.6, No. 2, Des 2018 17. Bisnis, 6(2), 17–29.
Imansyah, Ryan (2018), “Impact of Internet Penetration for the Economic Growth of Indonesia)”, “EVERGREEN Joint Journal of Novel Carbon Resource Sciences & Green Asia Strategy, Vol. 05 No. 2, pp. 36-43.
Kadir. (2019). Statistika Terapan Kosep, Contoh dan Analisis Data dengan Program SPSS/Lisrel dalam Penelitian.
Keskes, I., Sallan, J.M, Simo, P. Fernandez, V. (2018), “Transformational leadership and organization commitment: mediating role of leader-member exchange”, Journal of Management Development, No. 3, pp. 271-284.
Khajeh, E. H. Al. (2019). Impacts of leadership styles on organizational performance. New Trends in Management Studies, 2018, 99–114. https://doi.org/10.5171/2018.687849
Kılıç, M., Uluda˘g , O. (2021), “The Effects of Transformational Leadership on Organizational Performance: Testing the Mediating Effects of Knowledge Management”, Sustainability 2021, 13, 7981.
Lai, F. Y., Tang, H. C., Lu, S. C., Lee, Y. C., & Lin, C. C. (2020). Transformational Leadership and Job Performance: The Mediating Role of Work Engagement. SAGE Open, 10(1). https://doi.org/10.1177/2158244019899085
Lei, H., Gui, Linnan., Le, Phong Ba (2021), “Linking transformational leadership and frugal innovation : the mediating role of tacit and explicit knowledge sharing”, Journal of Knowledge Management, Vol. 25 No. 7, pp 1832-1852.
Li, B., & Huang, L. (2019). The Effect of Incremental Innovation and Disruptive Innovation on the Sustainable Development of Manufacturing in China. SAGE Open, 9(1). https://doi.org/10.1177/2158244019832700
Lo, C., Wang, C., & Chen, Y. (2020). The Mediating Role of Intellectual Capital in Open Innovation in the Service Industries. 1–12.
Lo, C., Wang, C., Chen, Y (2020), “The Mediating Role of Intelectual Capital in Open Innovation in the Services Industries”, Suistanability 2020, 12, 5220. doi:10.3390/su12125220
McCarthy, P., Sammon, D., & Alhassan, I. (2021). Digital Transformation Leadership Characteristics: a Literature Analysis: Journal of Decision Systems, 00(00), 1–31. https://doi.org/10.1080/12460125.2021.1908934
Nugroho, S. P., & Amirudin, R. U. (2022). Apakah Incremental Innovation dan Internal Motivation Mampu Memediasi Pengaruh Ethical Leadership terhadap Kinerja Karyawan? (Studi Empiris IKM di Kabupaten Klaten). Jurnal Penelitian Ilmu-Ilmu Sosial, 3(1), 19–32. https://doi.org/10.23917/sosial.v3i1.618
Obeidat, B. Y., Abdallah, A. B., Aqqad, N. O., Hakeem, A., Akhoershiedah, O. M., & Maqableh, M. (2017). The Effect of Intellectual Capital on Organizational Performance : The Mediating Role of Knowledge Sharing. 1–27. https://doi.org/10.4236/cn.2017.91001
Phan, T. T. A. (2019). Does organizational innovation always lead to better performance? A study of firms in Vietnam. Journal of Economics and Development, ahead-of-p(ahead-of-print), 71–82. https://doi.org/10.1108/jed-06-2019-0003
Putri, Y. R. (2015). Transformational Leadership and its Impact to Lecturers Intellectual Capital Factors in Telkom Economics and Busi- ness School Telkom University. International Journal of Business and Administrative Studies, 1(1), 35–41.
Raihan. (2019). Metodologi Penelitian. Journal of Chemical Information and Modeling, 53(9), 1689–1699.
Rawashdeh, A. M., Almasarweh, M. S., Alhyasat, E. B., Al-Rawashdeh, F. (2020), “Examining The Effect of Transformational Leadership to Organizational Performance Through Quality Innovation: A Developing Country Perspective”, International Journal for Quality Research, UDC – 005.336.3:005.7. DOI – 10.24874/IJQR15.01-20
Samsu. (2017). Metode penelitian: teori dan aplikasi penelitian kualitatif, kuantitatif, mixed methods, serta research & development. In Pusaka.
Sekaran, U., & Bougie, R. (2016). Research Methods for Business. In Wiley.
Shang, L. (2019). Product innovation as a panacea to manufacturing organization performance: Evidence from Nigerian Breweries Plc. Asian Journal of Advanced Research and Reports, 4(4), 1-10. doi.org/10.9734/ajarr/2019/v4i430117.
Smriti, N., Das, N. (2018), “Impact of intellectual capital on the firm performance : a study of Indian firms listed in COSPI”, Journal of Intellectual Capital, Vol. 19 No. 5, pp. 935 – 964.
Strukan, E., Nikolić, M., & Sefić, S. (2017). Impact of transformational leadership on business performance. Tehnički Vjesnik, 24(2), 435-444. doi.org/10.17559/TV-20150624082830
Sugiyono, P. D. (2018b). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (D. I. Sutopo (ed.); Cetakan ke). ALFABETA.
Sugiyono. (2018a). Metode Penelitian Kuantitatif. Penerbit Alfabetha.
Tiberius, V., Schwarzer, H., & Roig-Dobón, S. (2021). Radical innovations: Between established knowledge and future research opportunities. Journal of Innovation and Knowledge, 6(3), 145–153. https://doi.org/10.1016/j.jik.2020.09.001
Weber, E., Krehl, E. H., & Büttgen, M. (2022). The Digital Transformation Leadership Framework: Conceptual and Empirical Insights into Leadership Roles in Technology-Driven Business Environments. Journal of Leadership Studies, 16(1), 6–22. https://doi.org/10.1002/jls.21810
Wikhamn, W., Armbrecht, J. and Wikhamn, B.R. (2018), “Innovation in Swedish hotels”, International Journal of Contemporary Hospitality Management, Vol. 30 No. 6, pp. 2481-2498.
Yaseen, S. G., Dajani, D., & Hasan, Y. (2016). The impact of intellectual capital on the competitive advantage: Applied study in Jordanian telecommunication companies. Computers in Human Behavior, 62, 168–175. https://doi.org/10.1016/j.chb.2016.03.075
Yulianah, S. E. (2022). Metodelogi Penelitian Sosial. CV Rey Media Grafika.
Zuhriatusobah, J., Yudha, E. K., Rahayu, Y., & Achmad, W. (2023). Work Life Balance Strategy to Improve Employee Performance at PT. XYZ. Central European Management Journal, 31(2), 94-105.