Influence of organizational learning, work-life balance, emotional exhaustion, and leadership style on patient safety culture among dental students
Keywords:
Emotional Exhaustion, Leadership Style, Organizational Learning, Patient Safety Culture, Work-life BalanceAbstract
The purpose of this research is to analyze and test: 1. whether: Organizational learning has a positive effect on Patient Safety Culture, 2. whether Work-life balance has a positive effect on Patient Safety Culture, 3. whether Emotional Exhaustion has a positive effect on Patient Safety Culture, 4. .Does Leadership Style have a positive effect on Patient Safety Culture. The survey method used in the research carried out was data collection using a questionnaire instrument. The target research population is all professional students at RSGM-P XYZ. The number of samples determined was 160 samples. The sampling technique was carried out using purposive sampling. The Partial Least Square-Structural Equation Modeling approach with the SmartPls program was used to analyze the data. The research results show that work-life balance does not have a positive effect on Patient Safety Culture. However, organizational learning, emotional exhaustion and leadership style have a positive effect on Patient Safety Culture.Downloads
References
Hair, J.F., Hult, G.T.M., Ringle, C.M. & Sarstedt, M. 2022. Partial Least Squares Structural Equation Modeling (Pls-Sem) Third Edition. Third Edit ed. Angewandte Chemie International Edition, 6(11), 951–952. Los Angeles: SAGE Publications, Inc.
Hair, J.F., Risher, J.J., Sarstedt, M. and Ringle, C.M. (2019), "When to use and how to report the results of PLS-SEM", European Business Review, Vol. 31 No. 1, pp. 2-24.
Jaffar T, Samy NK. 2023. Investigating the complex relationships between leadership, psychological safety, intrinsic motivation, and nurses' voice behavior in public hospital using PLS-SEM. Belitung Nursing Journal: 9(2), 165-175
Jardali FE, et al. 2011. Predictors and outcomes of patient safety culture in hospitals. BMC Health Services Research. 11(45)
Johnson, D. M., Russell, R. S., & White, S. W. (2016). Perceptions of care quality and the effect on patient satisfaction. International Journal of Quality & Reliability Management, 33(8), 1202–1229. https://doi.org/10.1108/ijqrm-08-2015-0121
Juliawati M, Darwita RR, Adiatman M, Lestari F. Patient Safety Culture in Dentistry Analysis Using the Safety Attitude Questionnaire in DKI Jakarta, Indonesia: A Cross-Cultural Adaptation and Validation Study. J Patient Saf. 2022 Aug 1;18(5):486-493.
Kakemam E, Hajizadeh A, Azarmi M, Zahedi H, Gholizadeh M, Roh YS. Nurses’ perception of teamwork and its relationship with the occurrence and reporting of adverse events: A questionnaire survey in teaching hospitals. J Nurs Manag. 2021;29(5):1189–98.
Lee and Chuang. The Impact of Leadership Styles on Job Stress and Turnover Intention: Taiwan Insurance Industry as an Example. 2009.
Narwal S, Narwal P, Leung YY, Ahmed B. Stress and work-life balance in undergraduate dental students in Birmingham, United Kingdom and Hong Kong, China. J Dent Educ. 2021 Jul;85(7):1267-1272. doi: 10.1002/jdd.12596. Epub 2021 Mar 23. PMID: 33759460.
Panari, C., Caricati, L., Pelosi, A., & Rossi, C. (2019). Emotional exhaustion among healthcare professionals: the effects of role ambiguity, work engagement and professional commitment. Acta bio-medica : Atenei Parmensis, 90(6-S), 60–67. https://doi.org/10.23750/abm.v90i6-S.8481
Patel, R. S., Bachu, R., Adikey, A., Malik, M., & Shah, M. (2018). Factors Related to Physician Burnout and Its Consequences: A Review. Behavioral sciences (Basel, Switzerland), 8(11), 98. https://doi.org/10.3390/bs8110098
Pierre, M. S. (2013). Safe patient care–safety culture and risk management in otorhinolaryngology. GMS Current Topics in Otorhinolaryngology, Head and Neck Surgery 12, https://.doi.org/ 10.3205/cto000101
Prakash, G., & Srivastava, S. (2019). Developing a Care Coordination Model Using a Hybrid DEMATEL and PLS-SEM Approach. IIM Kozhikode Society & Management Review, 8(1), 34–49.
Seljemo, C., Viksveen, P., & Ree, E. (2020). The role of transformational leadership, job demands and job resources for patient safety culture in Norwegian nursing homes: A cross-sectional study. BMC Health Services Research, 20(1). https://doi.org/10.1186/s12913-020-05671-y
World Health Organization (WHO) Global patient safety action plan 2021-2030: towards eliminating avoidable harm in health care. 2021.
Yansane, A., Lee, J. H., Hebballi, N., Obadan-Udoh, E., White, J., Walji, M., Easterday, C., Rindal, B., Worley, D., & Kalenderian, E. (2020). Assessing the patient safety culture in Dentistry. JDR Clinical & Translational Research, 5(4), 399–408. https://doi.org/10.1177/2380084419897614
Yvonne Tran, et al. (2021), Examining the pathways by which work-life balance influences safety culture among healthcare workers in Tian: path analysis of data from cross-sectional survey on patient safety culture amoing hospital staff. BMJ Open 2021;11:e054143. doi:10.1136/bmjopen-2021-054143
Zahrah HFA, Haryadi, Widodo AHB. 2019. Patient Safety Culture in Dental Hospital: Communication Openness, Teamwork, and Organizational Learning. International Conference on Rural Development and Enterpreneurship 2019 : Enhancing Small Business and Rural Development Toward Industrial Revolution 4.0. 5(1).
