The influence of brand image, brand awareness, and brand trust on Samsung smartphone purchase decisions (study on Samsung smartphone consumers at Sinar Mas seluller shop Semarang city)
Keywords:
Brand Image, Brand Awareness, Brand Trust, Purchasing DecisionAbstract
The purpose of this study is to partially analyze the influence of brand image, brand awareness, and brand trust on purchasing decisions. The population in this study is Samsung smartphone buyers at Sinar Mas Seluller Shop Semarang City. The sample size was 96 respondents selected using purposive sampling techniques. Primary data was collected using questionnaires, while secondary data used library techniques. Based on the results of the SPSS version 24 test, the results were obtained that the research instrument test showed all valid indicators and all reliable variables. Based on the F test, all independent variables simultaneously influence the purchase decision. Based on the results of the regression coefficient and t-test, it shows that the brand image variable has a positive and significant influence on the purchase decision, the brand awareness variable has a positive and significant effect on the purchase decision, and the brand trust variable has a positive and significant effect on the purchase decision.
Downloads
References
S. N. Afifah and R. E. Prabowo, “Pengaruh Kualitas Produk, Citra Merek, dan Persepsi Harga terhadap Keputusan Pembelian Smartphone Oppo (Studi pada Konsumen Smartphone Oppo di Aan Cell Kaliwungu Kendal),” Ekon. dan Ekon. Syariah, vol. 6, no. 1, pp. 147–155, 2023, doi: 10.36778/jesya.v6i1.890.
A. V. Hadi and R. E. Prabowo, “Pengaruh Persepsi Harga, Promosi, dan Brand Image terhadap Keputusan Pembelian Smartphone Samsung di Kota Semarang,” SEIKO J. Manag. Bus., vol. 5, no. 1, pp. 540–548, 2022, [Online]. Available: https://journal.stieamkop.ac.id/index.php/seiko/article/view/2280%0Ahttps://journal.stieamkop.ac.id/index.php/seiko/article/download/2280/1499
K. Kasmari, L. Liana, K. Indriyaningrum, and ..., “Peningkatan Keputusan Pembelian melalui Kualitas Produk, Citra Merek, dan Kesadaran Merek Smartphone Samsung pada Mahasiswa Universitas Stikubank Semarang,” J. Ilm. Din. …, no. 2, pp. 10–15, 2019, [Online]. Available: https://unisbank.ac.id/ojs/index.php/ft1/article/view/7749/2719
D. Z. Pramesti and N. Sujana, “Pengaruh Brand Image, Brand Trust, dan Brand Ambassador terhadap Keputusan Pembelian Smartphone merek Apple,” Skripsi thesis, Univ. Muhammadyah Surakarta., vol. 11, no. April, pp. 346–363, 2023.
A. Farobbi, Hartono, and M. S. Hidayat, “Pengaruh Brand Image, Brand Trust dan Brand Awareness terhadap Keputusan Pembelian produk Smartphone merek Oppo (Studi pada Toko Smartphone Kota Indah Cellular Krian),” Semin. Nas. Akunt. Bisnis dan Manaj., vol. 1, no. 1, pp. 71–81, 2022, [Online]. Available: http://snabm.unim.ac.id/index.php/prosiding-snabm/index
S. N. Rizky, “Pengaruh Word of Mouth dan Brand Awareness terhadap Keputusan Pembelian pada Smartphone Xiaomi Tipe Redmi,” Almana J. Manaj. dan Bisnis, vol. 3, no. 3, pp. 612–619, 2019, [Online]. Available: http://journalfeb.unla.ac.id/index.php/almana/article/view/1264%0Ahttps://journalfeb.unla.ac.id/index.php/almana/article/download/1264/795
A. Lukitaningsih and F. Lestari, “Pengaruh Brand Image , Brand Trust, dan Brand Ambassador terhadap Keputusan Pembelian produk Smartphone,” Ekon. Manaj. dan Akuntans, vol. 1, no. 1, pp. 89–96, 2023.
dan U. Wibowo, Setyariningsih, “Pengaruh Brand Image, Brand Trust, dan Brand Loyalty terhadap Keputusan Pembelian pada HP Oppo (Studi pada Konsumen Oppo di Mojokerto),” Cakrawala Ilm., vol. 1, no. 12, pp. 3579–3592, 2022.
Khoirudin dan Giyartiningrum, “Pengaruh Kepercayaan Merek, Kesadaran Merek, dan Kualitas Produk terhadap Keputusan Pembelian Smartphone Xiaomi di DIY,” Competency Bus., vol. 5, no. 1, pp. 1–9, 2021.
dan S. Irbad, Wahono, “Pengaruh Product Quality, Brand Image, dan Brand Trust terhadap Keputusan Pembelian Iphone (Studi kasus Mahasiswa Universitas Islam Malang),” J. Ris. Manaj., vol. 12, no. 02, pp. 221–232, 2023.
M. F. Noor and R. A. Nurlinda, “Pengaruh Citra Merek, Kualitas Produk, dan Gaya Hidup terhadap Keputusan Pembelian Smartphone Iphone,” Fak. Ekon. dan Bisnis, vol. 18, 2021.
M. D. J. Lapian and Y. Mandagie, “Analisis Citra Merek, Harga Produk dan Kualitas terhadap Keputusan Pembelian Handphone Samsung pada seluruh Gerai Gerai Seluler di It Center Manado,” J. EMBA J. Ris. Ekon. Manajemen, Bisnis dan Akunt., vol. 6, no. 4, pp. 2288–2297, 2018.
I. N. Sari and H. P. Manurung, “Pengaruh Celebrity Endorser, Brand Image, dan Brand Trust terhadap Keputusan Pembelian produk Handphone Samsung di Kabupaten Asahan (Studi kasus Mahasiswa Fakultas Ekonomi Universitas Asahan ),” Manajemen, Ekon. Sains, vol. 8754, 2020.
Nofianti, “Pengaruh Threat Emotion Konsumen dan Brand Trust terhadap Keputusan Pembelian produk Gadget,” Economica, 2014.
Firmansyah, Pemasaran Produk dan Merek (Planning dan Strategy), Pertama. Qiara Media, 2019.
Yudistira, “Pengaruh Brand Image , Harga , dan Word Of Mouth terhadap Keputusan Pembelian Smartphone merek Oppo di Lumajang,” Organ. Bus. Manag., pp. 125–131, 2022.
dan I. Ali, Irdiana, “Dampak Brand Image, Brand Equity, dan Brand Trust terhadap Keputusan Pembelian Laptop Asus (Studi pada Toko Komputer Lumajang Computer Centre di Kabupaten Lumajang),” Prog. Conf., 2019, [Online]. Available: http://proceedings.stiewidyagamalumajang.ac.id/index.php/progress
E. Cahyono, “Pengaruh Citra Merek, Harga dan Promosi terhadap Keputusan Pembelian Handphone merek Oppo di Sleman Daerah Istimewa Yogyakarta,” JBMA (Jurnal Bisnis Manaj. dan Akuntansi), vol. V, no. 1, pp. 61–75, 2018, [Online]. Available: https://scholar.google.com/scholar?q=Pengaruh+Citra+Merek,+Harga+Dan+Promosi+Terhadap+Keputusan+Pembelian+Handphone+Merek+Oppo+Di+Sleman+Daerah+Istimewa+Yogyakarta&hl=id&as_sdt=0,5
A. G. Hasian and C. A. Pramuditha, “Pengaruh Brand Ambassador, Brand Awareness, Brand Image, Dan Brand Loyalty Terhadap Keputusan Pembelian Smartphone Samsung Di Palembang (Studi kasus pada Masyarakat Kota Palembang),” Publ. Ris. Mhs. Manaj., vol. 3, no. 2, pp. 115–121, 2022, doi: 10.35957/prmm.v3i2.2313.
Tondang dan Silalahi, “Pengaruh Brand Awareness dan Brand Image terhadap Keputusan Pembelian Smartphone Android,” J. Pendidikan, Sos. dan Hum., vol. 20, no. 1, pp. 105–123, 2022.
dan C. Lingga, Fadhilahi, “Pengaruh Brand Awareness, Brand Association, dan Preceived Quality terhadap Keputusan Pembelian Produk Iphone dari Apple di Kota Madya Yogyakarta,” Islam. Educ. Manag., vol. 3, pp. 120–131, 2023, doi: 10.47476/manageria.v3i1.2335.
dan A. Mefiandini, Farida, “Pengaruh Brand Awareness, Brand Image, dan Brand Trust terhadap Keputusan Pembelian produk Laptop Lenovo,” Ris. Manaj., vol. 12, no. 02, pp. 1505–1514, 2022.
A. G. Ramadani, E. Rachmawati, K. B. Association, B. Awareness, and B. Image, “The Influence of Brand Awareness , Brand Association , Brand Image , and Word of Mouth on Samsung Smartphone Purchase Decisions,” Bisnis, Manaj. dan Perbank., vol. 8, no. 1, pp. 73–86, 2022, doi: 10.21070/jbmp.v8vi1.1610.
Firmansyah, Pemasaran Produk dan Merek (Planning dan Strategy), Pertama. Qiara Media, 2019.
Hasana, “Pengaruh Citra Merek, Kepercayaan Merek, dan Persepsi Kualitas Produk terhadap Keputusan Pembelian Smartphone Oppo di Kecamatan Kalianget,” Univ. Wiraraja, 2019.
G. Kotler, P., Amstrong, Peinsip - Prinsip Pemasaran, 12th ed. Jakarta, 2008.
Ghozali, Aplikasi Analisis Multivariate dengan Program IBM SPSS 26, 10th ed. Semarang: Badan Penerbit Universitas Diponegoro, 2021.