Knowledge Management Strategies For Organizational Change: Study On Higher Education Organizations In Medan
Keywords:
Management Knowledge, Change, Higher EducationAbstract
Knowledge management is one of the concepts that is currently widely used by organizations, including Higher Education organizations to manage knowledge in order to improve the knowledge and abilities of lecturers comprehensively, so that it will be easier for organizations to make changes in accordance with current demands. This research is an exploratory study on knowledge management and change in higher education organizations. The approach used is qualitative, making it easier to explore thoroughly. To collect data, interviews were used with two key informants who understood knowledge management and change, as well as the leaders. The results of the study show that higher education service organizations in Medan are less able to manage existing knowledge management with all the resources they have, so they are less able to make the changes needed today to become a quality and superior Higher Education Organization. Therefore, the change to become a quality and superior Higher Education Organization must be the concern of the entire community of Higher Education Organizations in Medan
Downloads
References
Agarwal, N. K., & Marouf, L. N. (2014). Initiating Knowledge Management in Colleges and Universities: A template. International Journal of Knowledge Content Development & Technology, 4(2), 67–95. https://doi.org/10.5865/ijkct.2014.4.2.067
Akbar, Y. (2018). Knowledge Management System Pada Biro Administrasi Akademik Akademi Pariwisata Nusantara. Jurnal String, 3(1), 87–97.
Andria, V., & Trisyulianti, E. (2011). Implementasi Manajemen Pengetahuan dan Dampaknya Terhadap Kinerja Organisasi Pada PT Telekomunikasi Indonesia, Tbk. Jurnal Manajemen dan Organisasi, II(2), 154–171.
Balasingham, K. (2015). Industry 4.0: Securing the Future for German Manufacturing Companies. School of Management and Governance.
Darroch, J. (2003). Developing a Measure of Knowledge Management Behaviors and Practices. Journal of Knowledge Management, 7(5), 41–54. https://doi.org/10.1108/13673270310505377
Dwi Sulistyo, N., Syukur, M., Nur Hasannah, S., & Saifudin, A. (2023). Strategi Efektif Manajemen Pengetahuan dalam Sistem Informasi Organisasi Berbasis Teknologi Informasi. Jurnal Manajemen, Ekonomi, Hukum, Kewirausahaan, Kesehatan Pendidikan dan Informatika (MANEKIN), 1(04), 199–206. https://journal.mediapublikasi.id/index.php/manekin
Hoq, K. M. G., & Akter, R. (2012). Knowledge Management in Universities: Role of Knowledge Workers. Bangladesh Journal Library and Information Science, 92–102.
Husna, N., & Nelisa, M. (2019). Upaya Penerapan Manajemen Pengetahuan di Perpustakaan Stikes Alifah Padang. Jurnal Ilmu Informasi Perpustakaan dan Kearsipan, 8(1), 263–268.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. F., & Hussain, S. (2019). From knowledge management to organizational performance: Modelling the mediating role of innovation and intellectual capital in higher education. Journal of Enterprise Information Management, 32(1), 36–59. https://doi.org/10.1108/JEIM-04-2018-0083
Khosravi, A., & Hussin, A. R. C. (2016). Customer Knowledge Management: Development Stages Challenges. Journal of Theoretical and Applied Information Technology, 91(2), 264–274. www.jatit.org
Mayasari, I., & Gita Purnama, D. (2010). Orientasi Berbasis Pada Manajemen Pengetahuan: Imbas Pada Peningkatan Kinerja. Journal of Human Capital, 2(2), 1–24.
Purwasih, N., & Sensuse, D. I. (2014). Pengembangan Strategi Manajemen Pengetahuan Untuk Mendukung Pelaksanaan Reformasi Birokrasi: Sebuah Studi Kasus di Kementerian Perindustrian. Journal of Information System, 10(1), 53–62.
Rasyid, M. K., Rahayu, A., & Wibowo, L. A. (2021). Penerapan Strategi Manajemen Pengetahuan Untuk Meningkatkan Kinerja Institusi Pendidikan dalam Menghadapi Revolusi Industri 4.0. Jurnal Bisnis dan Manajemen, 8(1), 75–81. http://jurnal.unmer.ac.id/index.php/jbm/index
Sagala, T. W., Manapa, A., Yoga, V., Ardhana, P., & Lewakabessy, G. (2020). Perbandingan Implementasi Manajemen Pengetahuan Pada Berbagai Industri (Comparison of Knowledge Management Implementation in Various Industries). JTIM: Jurnal Teknologi Informasi dan Multimedia, 1(4), 327–335.
Sveiby, K. E. (2001). A knowledge-Based Theory of The Firm to Guide in Strategy formulation. Journal of Intellectual Capital, 2(4), 344–358. https://doi.org/10.1108/14691930110409651
Wahyudi, W., & Sunarsi, D. (2021). Manfaat Penerapan Manajemen Pengetahuan Bagi Kinerja Dosen di Masa Pandemi Covid-19. JPPI (Jurnal Penelitian Pendidikan Indonesia), 7(2), 285–291. https://doi.org/10.29210/020211155
