THE INFLUENCE OF APPLICATION OF PERFORMANCE APPRAISAL SYSTEM ON JOB SATISFACTION AND WORK STRESS OF EMPLOYEES IN THE PROCEDURE AND INVESTIGATION OF THE MAIN SERVICE OFFICE OF CUSTOMS AND EXCISE TYPE C SOEKARNO HATTA
Keywords:
performance appraisal system, work satisfaction, work stressAbstract
The purpose of this study was to analyze the effect of the performance appraisal system on job satisfaction and the effect of the performance appraisal system on job stress and the effect of job satisfaction on job stress. The sample amounted to 60 people from a population of 143 employees in the field of Enforcement and Investigation of the Main Office of Customs and Excise Type C Soekarno Hatta. The data analysis technique used Structural Equation Modeling (SEM) based on covariance, namely partial least squares (PLS). There is a significant effect of the performance appraisal system on job satisfaction with a coefficient value of 0.944 and a significance of 0.000. There is a significant effect of the performance appraisal system on work stress with a coefficient value of -0.328 and a significance of 0.002..
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