EVITA FRISDIANA JAYA WARDANI; RONALD, R.; AMELIA, A. Factor analysis of perceived omnichannel customer experience dimensions on satisfaction and loyalty Among Citilink Airline users. Jurnal Ekonomi, [S. l.], v. 13, n. 01, p. 1424–1436, 2024. Disponível em: https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/3992. Acesso em: 11 dec. 2024.