MUPHIMIN, M.; SYAHRIL DJADDANG. Literature Review Study: Factors That Influence Customer Satisfaction. Jurnal Ekonomi, [S. l.], v. 13, n. 03, p. 377–383, 2024. Disponível em: https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/4920. Acesso em: 15 may. 2026.