Herawati, Jovita Novi, Novi Yantih, and Indah Masri. 2023. “THE EFFECT OF IMPROVING THE QUALITY OF PHARMACEUTICAL SERVICES ON OUTPATIENT SATISFACTION AND TRUST AT PT X BEKASI HOSPITAL”. Jurnal Ekonomi 12 (04):2554-64. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/3197.