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• THE APPLICATION OF THE NET PROMOTER SCORE (NPS) METHOD IN MEASURING CUSTOMER SATISFACTION IN THE RETAIL INDUSTRY IN MEDAN

  Khairunnida, Renny Lubis, Rizaldy Khair

  1556-1561

  2023-10-31

• THE INFLUENCE OF UTILITARIAN AND HEDONIC VALUES ON REPURCHASE INTENTIONS FOR COUNTERFEIT PRODUCTS TOWARD CUSTOMER SATISFACTION

  Dhelviana Sukma Mawarni, Heriyadi Heriyadi, Erna Listiana, Juniwati Juniwati, Endah Mayasari

  1870-1879

  2023-11-25

• The influence of electronic customer relationship management on customer loyalty with customer satisfaction and customer experience as mediation

  Muhammad Hasan Syaifullah, Wenny Pebrianti, Nur Afifah, Juniwati Juniwati, Arman Jaya

  215-227

  2024-01-11

• THE INFLUENCE OF PRODUCT QUALITY AND M-BANKING SERVICE QUALITY ON CUSTOMER SATISFACTION OF BANK SHARIA INDONESIA WITH RELIGIUSITY AS A MODERATING VARIABLE

  Nur Mija Hasibuan, Ahmad Perdana Indra

  1725-1734

  2023-06-01

• Product quality, price, and service quality on customer satisfaction analysis at Ananta Photo Medan

  Lambok Manurung, Etty Harya Ningsi

  1707-1715

  2024-02-12

• ANALYSIS OF FACTORS THAT CAN INCREASE REPURCHASE INTENTION, WOM AND SITE REVISIT In E-COMMERCE APPLICATIONS

  Gilang Pratama Hafidz, Dosman T Sitorus

  840-850

  2023-01-29

• EFFECT OF SERVICE QUALITY, CUSTOMER TRUST AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY AT PT LAUTAN INDOMAS UTAMA MEDAN

  Andrianto Andrianto, Nurmaidah Ginting, Calvin Calvin, Vina Fransiska, Vincent Vincent

  838-841

  2023-04-13

• OPTIMIZING CUSTOMER SATISFACTION THROUGH RELATIONSHIP MARKETING: A CASE STUDY OF PT PEGADAIAN MAMUJU BRANCH

  Ismayani Ismayani, Muchtar Muchtar, Iwan Adinugroho

  71-77

  2023-10-02

• Purchase Decisions For Beauty Products In Indonesia: The Role Of Word Of Mouth, Satisfaction, Trust, And Price

  Tussi Sulistyowati, Hwihanus Hwihanus

  907-921

  2024-12-09

• THE INFLUENCE OF CUSTOMER TRUST AND SATISFACTION ON TOKOPEDIA CUSTOMER LOYALTY

  Ian Zulfikar

  88-94

  2021-12-31

• THE INFLUENCE OF SERVICE QUALITY ON CUSTOMER SATISFACTION AT PT.BANK MANDIRI (PERSERO) TBK. KCP TANGERANG STPI CURUG

  Kusmanto Kusmanto, Subandriyo Subandriyo, Eva April Liani

  1060-1067

  2023-10-26

• INFLUENCE OF PERSONAL SELLING, SALES PROMOTION AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY At PT AMMAY CEMERLANG NUSANTARA, MEDAN

  Fransisca Fortunata, Nurmaidah Ginting, Selviany Luhur, Edy Gunawan, Meilisa Sinaga

  1076-1079

  2023-04-21

• Literature Review Study: Factors That Influence Customer Satisfaction

  Muphimin Muphimin, Syahril Djaddang

  377-383

  2024-07-24

• The influence of product quality, price perception and brand image on consumer satisfaction of Yamaha NMAX Motorcycles in Denpasar Bali

  Putu Ayu Lalita Srivisakha, Trianasari Trianasari, Ni Made Suci

  1944- 1961

  2024-03-06

• FACTORS THAT INFLUENCE CONSUMER SATISFACTION: THE ROLE OF CREATIVITY AND PRODUCT INNOVATION FOR SMES IN THE CITY OF BANDUNG

  Jeffri Nava Wardana, Radea Respati Paramudhita

  1276-1283

  2023-01-27

• THE INFLUENCE OF MARKETING STRATEGIES ON INCREASING YADEL LAUNDRY SERVICE PRODUCTS

  indah permata sari, Cece, S.E., M.Si

  758-762

  2023-10-13

• What Factors Aaffect Continuous Usage Intention In Health Applications?

  Roy William, Primasatria Edastama

  1380-1390

  2024-12-31

• EXAMINING THE IMPACT OF PROMOTION AND SERVICE QUALITY ON CUSTOMER SAVINGS DECISIONS AT BANK SULSELBAR SYARIAH IN MAMUJU REGENCY

  Taslim R, Suwanti, Iwan Adinugroho

  124-131

  2023-10-02

• IMPACT OF SERVICE QUALITY ON REVISIT INTENTION AND WORD-OF-MOUTH INTENTION OF SUPERMARKETS THROUGH PRICE FAIRNESS, PERCEIVED VALUE AND SATISFACTION

  Gilang Pratama Hafidz, Quartus Dominicius

  341-351

  2023-04-01

• ANALYSIS OF E-WALLET USING SATISFACTION THROUGH INTENTION TO CONTINUOUS USE: EMPIRICAL STUDY IN TANGERANG DISTRICT

  Dihin Septyanto, Dewi Astutik, Rojuaniah Rojuaniah, Ikramina Larasati Hazrati Havidz, Diana Fajarwati

  888-905

  2023-10-17

• E-Commerce And Retail Integration Strategy: Optimizing The Gofood Customer Experience In The Digital Era

  Noristracya Biveny Sellynta Tarigan Tua

  793-802

  2024-08-06

• Analysis Of Business Development Strategy In The Metaverse Industry Through The Business Model Canvas (BMC) And SWOT Analysis Approach At WIR Group

  Hengki Vieri Panogari Vincentius Simarmata, Azizah Fauziyah, Ismail Yusup

  722-735

  2024-12-03

• FACTORS AFFECTING REPURCHASE INTENTION: THE CASE STUDY OF Rumah.com

  Marine Novita, Margaretha Pink Berlianto

  686-694

  2023-04-07

• ANALYZING THE IMPACT OF PROMOTION STRATEGIES AND PRICING ON PURCHASE DECISIONS AT MUTIARA FAMILY STORE IN TASIU, MAMUJU DISTRICT

  Rini Wahyuni, Muchtar Muchtar, Muh. Ferils

  107-114

  2023-10-02

• APPLICATION OF SWOT ANALYSIS AS A MARKETING STRATEGY IN RUMAH INDUSTRI LAJU JAYA MANDIRI

  Ahmad Suhaeli, Citra Savitri, Syifa Pramudita Faddila

  682-692

  2022-08-15