Development of Quality Management in Increasing Company Competitiveness
Keywords:
Quality Management, Competitiveness, Total Quality Management (TQM), Six Sigma, Lean ManufacturingAbstract
Product quality and production processes are key factors in competing in an increasingly tight global market. This research aims to investigate and develop effective quality management strategies to increase company competitiveness. This research uses a descriptive qualitative approach. The research results show that the development of quality management plays a crucial role in increasing the competitiveness of manufacturing companies. Through the implementation of Total Quality Management (TQM), Six Sigma, and Lean Manufacturing, companies can increase efficiency, reduce waste, and improve product quality. Information technology integration, especially through Quality Management Systems (QMS), helps companies track, measure and improve quality performance more efficiently. Employee training is a key factor in ensuring understanding of quality standards and their role in achieving the company's quality goals. Additionally, the collection and analysis of quality data supports the identification of trends, root causes of problems, and more informed decision making.
Downloads
References
Ahmad, S. T. (2020). Manajemen Mutu Terpadu. Nas Media Pustaka.
Amanah, D. (2010). Pengaruh harga dan kualitas produk terhadap kepuasan konsumen pada majestyk bakery & cake shop cabang HM Yamin Medan. Jurnal keuangan & bisnis, 2(1), 71-87.
Azzahra, B., & Wibawa, I. G. A. R. P. (2021). Strategi optimalisasi standar kinerja UMKM sebagai katalis perekonomian indonesia dalam menghadapi middle income trap 2045. Inspire Journal: Economics and Development Analysis, 1(1), 75-86.
Cahyanum, M. N. (2023). Pengembangan Sistem Manufaktur Adaptif dalam Industri. WriteBox, 1(1).
Evans, J. R., & Lindsay, W. M. (2010). Managing for quality and performance excellence. Delmar Learning.
Firmansyah, F., Haryanto, M. M., & Rudy, D. R. (2019). Manajemen Kualitas Jasa: Peningkatan Kepuasan & Loyalitas Pelanggan.
Gandara, G. S., & Hasibuan, S. (2020). Analisis penerapan SNI ISO 9001: 2015 melalui jumlah ketidaksesuaian produk, proses dan pelayanan pada PT. X. Jurnal Standardisasi, 22(3), 171-188.
Hartatik, H., Rukmana, A. Y., Efitra, E., Mukhlis, I. R., Aksenta, A., Ratnaningrum, L. P. R. A., & Efdison, Z. (2023). TREN TECHNOPRENEURSHIP: Strategi & Inovasi Pengembangan Bisnis Kekinian dengan Teknologi Digital. PT. Sonpedia Publishing Indonesia.
Herjanto, E. (2011). Pemberlakuan SNI secara wajib di sektor industri: efektifitas dan berbagai aspek dalam penerapannya. Journal of Industrial Research (Jurnal Riset Industri), 5(2).
Idris, H., & Nurnajamuddin, M. (2023). Transformasi Manajemen Produksi melalui Inovasi dan Total Quality Management (TQM): Memperkuat Kualitas dan Efisiensi Operasional: A Narative Review. SEIKO: Journal of Management & Business, 6(2), 258-265.
Lestari, E. R. (2019). Manajemen Inovasi: Upaya
