LESTARI, W. D.; ARTINA, N. Strategy to Enhance Hotel Customer Satisfaction by Optimizing Service Quality, Emotions, and Trust at Shofa Marwah Hotel Palembang. Jurnal Multidisiplin Sahombu, [S. l.], v. 5, n. 03, p. 238–245, 2025. Disponível em: https://ejournal.seaninstitute.or.id/index.php/JMS/article/view/6415. Acesso em: 2 jun. 2025.