ARIS YUNAN SUPRAPTO; EVI FITROTUN NAJIAH; MOHAMMAD YASKUN. Effectiveness of E-Service Quality, E-Trust, and E-Satisfaction Mediated by Customer Satisfaction on Repur-chase Intention in bus e-ticket in the RedBus Application (Case Study at Purabaya Bus Terminal, Surabaya). Jurnal Multidisiplin Sahombu, [S. l.], v. 4, n. 01, p. 340–352, 2024. Disponível em: https://ejournal.seaninstitute.or.id/index.php/JMS/article/view/8716. Acesso em: 16 oct. 2026.