Aris Yunan Suprapto, Evi Fitrotun Najiah, Mohammad Yaskun. Effectiveness of E-Service Quality, E-Trust, and E-Satisfaction Mediated by Customer Satisfaction on Repur-chase Intention in bus e-ticket in the RedBus Application (Case Study at Purabaya Bus Terminal, Surabaya). JMS [Internet]. 2024 Jul. 31 [cited 2026 Oct. 16];4(01):340-52. Available from: https://ejournal.seaninstitute.or.id/index.php/JMS/article/view/8716