MATAKUPAN, A.; ROOY, M. de; ROOM, C. van; PATAWALA, R.; LEIHITU, V. C. The Effect of Service Quality on Lecturers’ Workload on Lecturer Satisfaction at Pattimura University Ambon. Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID), [S. l.], v. 5, n. 06, p. 1392–1403, 2026. Disponível em: https://ejournal.seaninstitute.or.id/index.php/esaprom/article/view/8676. Acesso em: 16 aug. 2026.