Davit Zarly, Ahmaddul Hadi, Asrul Huda and Ika Parma Dewi (2026) “Implementation of a Web Based Automatic Public Complaint Classification System Using the Random Forest Algorithm at the Department of Population and Civil Registration of Pesisir Selatan Regency”, Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID), 5(03), pp. 594–605. Available at: https://ejournal.seaninstitute.or.id/index.php/esaprom/article/view/8240 (Accessed: 7 May 2026).