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Angelia Widhy, Nonot Yuliantoro, Vasco A.H. Goeltom. From Experience to Loyalty: Investigating Customer Retention Drivers in Coffee Shops. esaprom [Internet]. 2025 Nov. 1 [cited 2026 May 13];4(10):1530-42. Available from: https://ejournal.seaninstitute.or.id/index.php/esaprom/article/view/7309