Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID)

The Influence of Compensation, Workload, Work Environment, and Leadership on Employee Work Productivity at PT Surya Madistrindo

Dani Rizki Ariyanto, Fatwa Zuhaena, Herwiek Diyah Lestari — Thu, 23 Jul 2026 00:00:00 +0000

Employee productivity is a crucial factor in achieving organizational effectiveness and competitiveness and is influenced by various organizational and managerial factors. This study aims to analyze the effects of compensation, workload, work environment, and leadership on the work productivity of employees at PT Surya Madistrindo. This research employed a quantitative approach with a population of 90 employees of PT Surya Madistrindo. A total of 79 respondents were selected using the proportionate stratified random sampling technique. The data were analyzed using multiple linear regression with the assistance of SPSS Statistics 26. The results indicate that compensation, work environment, and leadership have a positive and significant effect on employee work productivity, while workload has a negative and significant effect on employee work productivity. Simultaneously, all independent variables significantly influence employee work productivity. These four independent variables explain 52.4% of the variation in employee productivity, while the remaining 47.6% is influenced by other factors outside the scope of this study. The findings suggest that improving compensation systems, creating a supportive work environment, strengthening effective leadership, and managing employee workload appropriately are essential for enhancing employee productivity. Therefore, the management of PT Surya Madistrindo should implement integrated human resource management strategies that focus on employee welfare, effective leadership, workload optimization, and the development of a conducive work environment to improve organizational performance. The findings of this study are expected to serve as a valuable reference for company management and future researchers in developing strategies to enhance employee productivity.

Design Of a Website-Based Information System for Optimizing UMKM Product Marketing Using the Waterfall Method

Heni Wulandari, Suherman Suherman — Thu, 23 Jul 2026 00:00:00 +0000

This study addresses the marketing challenges faced by “Risol Jiya,” a micro, small, and medium enterprise (UMKM) in Langkat Regency, which has not yet optimized a website as its primary marketing channel, resulting in limited market reach and low brand recognition. To address this problem, this study designs a website-based information system for optimizing UMKM product marketing using the Waterfall development method, covering requirements analysis, system design (use case, activity, and sequence diagrams), implementation using PHP and a MySQL database, black-box testing, and system maintenance. Testing success is measured using a validated test-case percentage formula, while marketing effectiveness is evaluated using a before-after growth percentage formula adapted from prior digital marketing studies. The resulting system provides a home page that functions as a digital storefront, a testimonial dashboard, contact and address information, and a product ordering page that operates according to the intended requirements. The findings show that the system successfully supports the marketing process and can help the UMKM increase market reach, product visibility, customer interaction, and its overall competitiveness.

Leadership Strategy for Achieving Total Quality Management in a Food and Beverage Company: A Case Study of CV. Berkah Sultan Ali, Sidoarjo

Tue, 28 Jul 2026 00:00:00 +0000

Fried-chicken fast-food outlets are a promising segment of the food industry because they align closely with the preferences of many Indonesian consumers. Their rapid proliferation has created intense business competition. This study examined the effectiveness of managerial leadership in implementing total quality management (TQM) and its contribution to the success of Ali Chicken, a fried-chicken fast-food brand operated by CV. Berkah Sultan Ali. An empirical descriptive design combining qualitative and quantitative approaches was used. The qualitative analysis employed a radar chart based on gap-analysis data obtained from employee and business-partner assessments. The quantitative analysis used a statistical approach with SPSS version 2.3. Data were collected through individual in-depth interviews with 109 purposively selected respondents comprising management, outlet staff, and loyal customers. The leadership-performance predictors included competence, capability, integrity, intuition, and accountability. All predictor variables had positive values, indicating that the leadership strategy at CV. Berkah Sultan Ali was functioning effectively. The empirical findings also indicated strong customer loyalty, as reflected in regular visits and a monthly customer occupancy rate of at least 87%.

Analysis of Effectiveness and Efficiency Factors Affecting Boarding House Selection Preferences in Malang City

Abbas Syarif Hidayatullah, Adji Seputro, Alfin Yuan Octavedha, Ike Susanti — Tue, 28 Jul 2026 00:00:00 +0000

Boarding houses are expanding rapidly in many cities in response to lifestyle changes and the growing need for practical accommodation among economically active groups. Their residents generally include employees, students, and self-employed individuals who rent rooms based on diverse considerations. This study analyzes the effectiveness and efficiency of boarding-house operations in Malang City in relation to residents' service satisfaction. A descriptive design combining qualitative and quantitative approaches was employed. Data were obtained by converting information weights from survey results and structured interviews with 136 purposively selected respondents known to the researchers. All respondents were male boarding-house residents in Malang City. The effectiveness predictors were ambience, room condition, security, and garage availability, whereas the efficiency predictors were accessibility, electricity, water, and internet access (Wi-Fi). The qualitative analysis used a gap-analysis (shift-share) approach combined with an Ishikawa diagram, while the quantitative analysis used SPSS to estimate a regression model. The findings indicate that security was the residents' primary consideration regarding effectiveness, while accessibility was their primary consideration regarding efficiency.

Examining the Impact of the Boycott Movement on Starbucks Stock Trading Volume: The Role of Market Returns and Trading Volume Persistence

Erna Hayati — Wed, 29 Jul 2026 00:00:00 +0000

The Boycott, Divestment, and Sanctions (BDS) movement, which intensified following the escalation of the Israel-Palestine conflict on 7 October 2023, has increased investors' attention to companies alleged to have affiliations with Israel, including Starbucks. This study aims to analyze the effect of the boycott movement on Starbucks stock trading volume while controlling for lagged stock trading volume and market return. The study uses daily data for one year before and one year after the boycott movement, covering the period from 7 October 2022 to 7 October 2024, with a total of 502 observations. The analysis employs multiple linear regression. Before model estimation, descriptive analysis and a stationarity test using the Augmented Dickey-Fuller (ADF) test were conducted. Initial estimation was performed using Ordinary Least Squares (OLS), followed by diagnostic tests. Because the OLS model indicated heteroskedasticity and autocorrelation, the final estimation employed the Newey-West Heteroskedasticity and Autocorrelation Consistent (HAC) method to obtain robust standard errors. The results show that the boycott movement has a positive and significant effect on Starbucks stock trading volume. In addition, lagged stock trading volume also has a positive and significant effect, indicating persistence in stock trading activity. By contrast, market return, proxied by the daily return of the NASDAQ index, has no significant effect on Starbucks stock trading volume. These findings indicate that, during the study period, Starbucks stock trading activity was influenced more by company-specific factors associated with the boycott movement than by general market conditions. This study provides empirical evidence that non-financial events arising from geopolitical dynamics can influence investor behavior by increasing stock trading activity.

The Impact of Shopee's Free Shipping Feature on Consumer Loyalty

Uchi Ramadani, Ninis Desrianti, Faradilla Ismail, Erwina Erwina, Haeril Haeril — Fri, 07 Aug 2026 00:00:00 +0000

This study examined the effect of the free-shipping feature on the Shopee application toward consumer loyalty among residents of Kelurahan Battang Km 07, Palopo City. A quantitative approach was used, with a questionnaire distributed to 40 respondents selected through incidental sampling from a population of 150 active Shopee users aged 18–45 years. The data were analyzed descriptively using a Likert scale and inferentially through simple linear regression, preceded by validity, reliability, and classical assumption tests. The results showed that the free-shipping feature had a positive and significant effect on consumer loyalty, with a regression equation of Y = 0.489 + 0.939X, a t-value of 8.679 (sig. 0.000), and an R Square of 0.665, indicating that 66.5% of the variance in consumer loyalty was explained by the free-shipping feature. These findings confirm that free shipping functions not merely as a short-term promotion but as a long-term marketing strategy that strengthens Shopee's competitive advantage, contributing practical insight for e-commerce platforms in designing sustainable promotional strategies.

The Effect of Servant Leadership and Self-Efficacy on Performance Through Organizational Citizenship Behavior (OCB) on The Elders and Deacents of The GPM Classis in Ambon City

Nelson Edward Ajawaila, Novalien Carolina Lewaherilla, Gerrit M Pentury — Fri, 07 Aug 2026 00:00:00 +0000

This study aims to analyze the influence of Servant Leadership and Self-Efficacy on Performance through Organizational Citizenship Behavior (OCB) in Elders and Deacons throughout the GPM Classis in Ambon City. This study uses a quantitative approach with a survey method. The study population was the Elders and Deacons throughout the GPM Classis in Ambon City, totaling 781 people, with a basic population for determining the sample of 225 people from four representative congregations (Bethel, Diakonos, Syaloom, and Pniel). Determination of the number of samples used the Slovin formula with a 10% error rate, resulting in a sample of 69 respondents. Data collection was carried out through a questionnaire measured using a Likert scale. Data analysis used the Structural Equation Modeling (SEM) method based on Partial Least Square (PLS) with the help of SmartPLS software version 4 to test direct and indirect relationships between variables. The results of the study indicate that Self-Efficacy has a positive and significant effect on Performance, Organizational Citizenship Behavior (OCB) has a positive and significant effect on Performance, and Servant Leadership has a positive and significant effect on OCB. Conversely, Servant Leadership does not have a significant effect on Performance, and Self-Efficacy does not have a significant effect on OCB. The results of the mediation test indicate that OCB is able to fully mediate the effect of Servant Leadership on Performance, but is unable to mediate the effect of Self-Efficacy on Performance. This finding emphasizes the importance of strengthening service-oriented leadership through the formation of OCB behavior, as well as increasing the Self-Efficacy of Elders and Deacons to support the continuous improvement of service performance throughout the GPM Class of Ambon City.

Cloud-Native Inventory Management System Using Flutter and Appwrite for Inventory Control

Muhammad Fajar, Azwar Azwar, Baharuddin Baharuddin — Fri, 14 Aug 2026 00:00:00 +0000

Effective inventory management is crucial for retail operations like Toko Karya Rappang, an office stationery and printing business. The shop faces challenges in managing 163 active products due to manual logbook recording, which causes data errors, delayed stock monitoring, reporting difficulties, and late stock replenishment. This research designs a cloud-native mobile inventory management system using Flutter and Appwrite as Backend-as-a-Service (BaaS). Developed via the Rapid Application Development (RAD) method for speed and flexibility, the system supports two user roles (owner and staff). Key features include incoming/outgoing goods tracking, real-time stock monitoring, low-stock notifications, and visual sales reports. System evaluation utilized White Box, Black Box, and User Acceptance Testing (UAT). White Box testing yielded low Cyclomatic Complexity scores (3 to 5), indicating minimal logical risk. Furthermore, the UAT involving 10 respondents achieved an 86.17% feasibility score, placing it in the "Good" category. The system is proven to function effectively, enhance accuracy, improve inventory efficiency, and serve as a viable reference for small and medium retail businesses.

A Bibliometric Analysis of Impulsive Buying Research in Business and Management: Trends, Collaboration, and Future Research Directions (2020–2026)

Yunita Kartika Sari, Bambang Widjanarko — Fri, 14 Aug 2026 00:00:00 +0000

Impulsive buying is the most topic in consumer behaviour and marketing study due to digital commerce, social media, and mobile technologies development. Unfortunately, a comprehensive overview of collaboration patterns, intellectual structure, and emerging research themes are still limited. This study aims to map the development of impulsive buying research within the Business, Management and Accounting discipline using a bibliometric approach. The data is retrieved from the Scopus database using query TITLE-ABS-KEY("impulsive buying") with additional filters restricting documents to journal articles, English language, final publication stage, and the Business subject area published between 2020 and 2026. This study employs VOSviewer to analyse 250 articles that meet selection criteria examining keyword co-authorship, co-occurrence, countries, and organizations, overlay, network, and density visualizations. The publications increase after 2022 reflecting increasing academic interest in impulsive buying. Research themes evolve from traditional consumer behaviour toward livestream shopping, Generation Z, social commerce, trust, materialism, scarcity, and technology-enabled purchasing behaviour. Collaboration analysis indicates China, Indonesia, India, Malaysia, and the United Kingdom as the most influential contributors. These findings provide a comprehensive understanding of impulsive buying research current intellectual landscape and identify promising directions for future studies.