Perceptions Of Telehealth Among Healthcare Professionals During The Covid-19 Pandemic Era In X Hospital
Keywords:
Telehealth, telemedicine, pandemic, covid-19Abstract
Telehealth is the delivery of health services, where patients and healthcare providers are separated by distance. Developments of information and communication technology have a very significant influence in every aspect of human life, one of which is in supporting the application of information and communication technology in the health sector, especially during the Covid-19 pandemic. X Hospital is located in Cikarang, is a type B private hospital. Most of the patients of X Hospital are BPJS patients, and according to the hospital administration, the percentage of BPJS patients can reach more than 80%. X Hospital was one of the Covid-19 referral hospitals in the Bekasi Regency area. The use of telehealth can improve patient care outcomes, mainly due to reduced time and costs for transportation and reduced barriers for patients to access to specialists. The purpose of the study was to get an overview of the effect of the Covid-19 pandemic on the perceptions of doctors and nurses in the use of telehealth at X Hospital. The method used for this research is qualitative method where data collection is done by interview about the perceptions of doctors and nurses in the use of telehealth at X Hospital. The results showed that the use of telehealth services at X Hospital was still limited to post Covid-19 patients and non-BPJS self-isolation patients. Most doctors have not supported the implementation of telehealth or telemedicine services for patients other than Covid-19 patients, due to obstacles in terms of medical ethics.
References
WHO, “Analysis of third global survey on eHealth based on the reported data by countries, 2016,” 2016. https://www.who.int/gho/goe/telehealth/en/
R. Fadhila dan T. Afriani, “PENERAPAN TELENURSING DALAM PELAYANAN KESEHATAN : Literature Review,” Jurnal Keperawatan Abdurrab, vol. 3, no. 2, hlm. 77–84, 2019, doi: 10.36341/jka.v3i2.837.
I. Menarianti, S. Kom, M. Kom, A. Wibisono, S. Pd, dan M. Kom, “Teknologi Informasi dan Komunikasi,” 2013.
M. Becevic dkk., “Telehealth and Telemedicine in Missouri.,” Mo Med, vol. 117, no. 3, hlm. 228–234, 2020, [Daring]. Tersedia pada: http://www.ncbi.nlm.nih.gov/pubmed/32636555%0Ahttp://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=PMC7302013
R. Istifada, S. Sukihananto, dan M. A. Laagu, “Pemanfaatan Teknologi Telehealth pada Perawat di Layanan Homecare,” Nursing Current, vol. 5, no. 1, hlm. 51–61, 2017.
R. Blue dkk., “Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID- 19 . The COVID-19 resource centre is hosted on Elsevier Connect , the company ’ s public news and information ,” no. January, 2020.
kemenkes.go.id, “Cegah Penyebaran Covid-19, Pelayanan Kesehatan Dilakukan Melalui Telemedicine,” Kementerian Kesehatan Republik Indonesia, 2020. https://www.kemkes.go.id/article/view/20043000002/cegah-penyebaran-covid-19-pelayanan-kesehatan-dilakukan-melalui-telemedicine.html
H. Oemar, “Peranan telemedicine pada penatalaksanaan penyakit jantung koroner akut,” Journal.Uhamka, vol. 2, no. 2, hlm. 175–181, 2017, [Daring]. Tersedia pada: https://journal.uhamka.ac.id/index.php/arkavi/article/download/3435/988/
B. S. H. Oktavira, “Tenaga Medis dan Tenaga Kesehatan itu Berbeda,” 2020. https://www.hukumonline.com/klinik/detail/ulasan/lt5eaa9a59e79a5/tenaga-medis-dan-tenaga-kesehatan-itu-berbeda/
R. Ohannessian, T. A. Duong, dan A. Odone, “Global Telemedicine Implementation and Integration Within Health Systems to Fight the COVID-19 Pandemic: A Call to Action,” JMIR Public Health Surveill, vol. 6, no. 2, hlm. e18810, 2020, doi: 10.2196/18810.
Yusuf, “Pengelola Layanan Telemedis Perlu Mitigasi Risiko Keamanan Data,” 2020. https://www.kominfo.go.id/content/detail/28839/pengelola-layanan-telemedis-perlu-mitigasi-risiko-keamanan-data/0/berita_satker
C. Kuntardjo, “Dimensions of Ethics and Telemedicine in Indonesia: Enough of Permenkes Number 20 Year 2019 As a Frame of Telemedicine Practices in Indonesia?,” Soepra, vol. 6, no. 1, hlm. 1–14, 2020, doi: 10.24167/shk.v6i1.2606.
S. N. Ngaisah, L. Ode, dan A. Rahman, “EFEKTIVITAS E- HEALTH DALAM MENGURANGI KECEMASAN ORANGTUA DI NEONATAL INTENSIVE CARE UNIT : A LITERATURE REVIEW,” vol. 2, no. 2, 2020.
FK-KMK UGM, “Telemedicine Permudah Akses Layanan Medis,” 2018. https://fk.ugm.ac.id/telemedicine-permudah-akses-layanan-medis/
S. Y. Hasibuan, R. Tutik, dan S. Hariyati, “PENGGUNAAN TELEHEALTH PADA KLIEN DENGAN POSTTRAUMATIC STRESS DISORDER ( PTSD ) UTILIZATION OF TELEHEALTH ON THE PATIENTS WITH POSTTRAUMATIC STRESS DISORDER ( PTSD ) melakukan treatment kepada pasien dengan dengan terutama pada,” vol. 7, no. 2, 2019.
