Case Study On The Implementation Of Telemedicine In Health Administration At Lopok Health Center: Challenges And Opportunities
Keywords:
Telemedicine, Case Study, Health AdministrationAbstract
Telemedicine is a technology-based healthcare service that allows users to consult with doctors face-to-face or remotely for diagnostic consultations and patient care management. In Indonesia, although still relatively new, the use of telemedicine has been widely adopted by the community. However, there are still some challenges that must be faced by telemedicine service providers, one of which is the uneven Internet access in Indonesia, so several regions have not been able to enjoy this service. The purpose of this study is to identify the challenges and opportunities for the implementation of telemedicine in the Lopok Health Center. This research uses mixed methods research. The sample in this study was 120 respondents. Based on the results of the study, it is known that the respondents' knowledge is in the insufficient category (62.5%), the respondents' attitude is in the inadequate category (54.2%), and the willingness to use telemedicine services is in the unprepared category (65%). Based on the results of the study, it can be concluded that the implementation of telemedicine services has great opportunities and challenges, both from the readiness of users and service providers.
References
Direktorat Jenderal Kependudukan dan Pencatatan Sipil. 273 Juta Penduduk Indonesia Terupdate Versi Kemendagri. https://dukcapil.kemendagri.go.id/berita/baca/1032/273-juta-penduduk-indonesia terupdate-versi-kemendagri.
Dorsey, E.R., & Topol, E.J. 2016. State of Telehealth. New England Journal of Medicine. 375 (2)
Genny Gustina Sari, Welly Wirman. 2021. Telemedicine sebagai Media Konsultasi Kesehatan di Masa Pandemic COVID 19 di Indonesia. Jurnal Komunikasi Volume 15 Nomor 1.
Hermawan, Asep. 2019. Analisis Distribusi Tenaga Kesehatan (Dokter Perawat dan Bidan) di Indonesia pada 2013 dengan Menggunakan Gini Index. Buletin Penelitian Sistem Kesehatan Volume 22 Nomor 3 Juli 2019.
Indria, Dea, at al. 2020. Clinicians erceptions of a Telemedicine System: a Mixed Method Study of Makassar City, Indonesia. Journal BMC Medical Informatics and Decision Making. Vol. 20 (233).
Kuntardjo C., 2020. Dimensions of Ethics and Telemedicine in Indonesia: Enough of Permenkes Number 20 Year 2019 As a Frame of Telemedicine Practices in Indonesia?. Jurnal Hukum Indoensia
Saputro, Aditya, et al. 2021. Tantangan Konektivitas dan Aksesibilitas dalam Pengembangan Pelayanan Kesehatan Berbasis Telemedicine di Indonesia: Sebuah Tinjauan. Journal of Industrial Engineering Scientific Journal on Research and Application of Industrial System. Vol. 6 (1).
Santoso, M.H.,. 2012. Rancangan Bangun Aplikasi Mobile System Informasi. 235-244.
Sari dan Wirman W. 2021. Telemedicine sebagai Media Konsultasi Kesehatan di Masa Pandemi COVID 19 di Indonesia. J Komun. 2021;15(1):43 54.doi:10.21107/ilkom.v15i1.10181
Sunjaya, A.P. 2019. Potensi, Aplikasi dan Perkembangan Dgital Health di Indonesia. 167-169.
WHO. (2010). Telemedicine Oppurtunities and Developments in Memver States: Report on The Second Global Survey on eHealth. Global Observatory for Ehealth Series, 2
Wulandari, Fitria Kusumawati, & Achadi, Anhari. (2017). Analisis Karakteristik dan Persepsi Pengguna Pelayanan Terhadap Pemanfaatan Puskesmas Sebagai Gatekeeper di Dua Puskesmas Kota Bekasi Tahun 2016. Jurnal Ekonomi
Kesehatan Indonesia, 2(1)
