The Effectiveness of FSA on Fee Service Summary Rates in Hospital

Restu Yunus; Nurhasanah Nurhasanah; Audy Nabilla Caroline; Gregorius Fernando Jalung

Authors

Restu Yunus STIKES Mutiara Mahakam Samarinda
Nurhasanah Nurhasanah Program Studi Administrasi Rumah Sakit STIKES Mutiara Mahakam, Samarinda, Indonesia
Audy Nabilla Caroline Program Studi Administrasi Rumah Sakit STIKES Mutiara Mahakam, Samarinda, Indonesia
Gregorius Fernando Jalung Program Studi Administrasi Rumah Sakit STIKES Mutiara Mahakam, Samarinda, Indonesia

Keywords:

Fee Service, Summary Rates

Abstract

Fee service was a component of hospital rates in the form of rewards received by staff for services provided to patients that affect performance and satisfaction of work. Effective management influences a hospital’s productivity in health services to patients. The aim of this study was to determine the effectiveness of the FSA (Fee Service-App) on rates of fee service summary in hospital. This study was a quasi-experimental design with a one-shot case study. Samples consisted of 183 financial data of inpatients at hospital in Samarinda City. Data analyzed were an independent t-test. The result of the study showed that the input duration level on FSA was 95% at the fast level and table application was 78% at the middle level. Rates of fee service summary with FSA was 99% at the fast level and table application was 92% at the slow level. In conclusion, there was a statistically significant difference between rates of fee service summary used FSA and the conventional table application.