ALI TAUFAN; RIZKI J W. Overview of the Quality of Health Services Based on Expectations and Satisfaction From the Perspective of BPJS Nondinas Patients in Hospitals Using the Servqual Method. Jurnal EduHealth, [S. l.], v. 16, n. 03, p. 1584–1594, 2025. Disponível em: https://ejournal.seaninstitute.or.id/index.php/healt/article/view/7434. Acesso em: 27 apr. 2026.