THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT ON THE EFFECT OF SERVANT LEADERSHIP ON PERFORMANCE

Muji Rahayu; Saptono Kusdanu Waskito

Authors

Muji Rahayu Sekolah Tinggi Ilmu Ekonomi STAN IM
Saptono Kusdanu Waskito Universitas Logistik dan Bisnis Internasional (ULBI) Bandung

Keywords:

Performance, Organizational Commitment, Servant Leadership

Abstract

This study aims to determine the mediating effect of organizational commitment that bridges the positive effect of servant leadership on performance. The method used uses a quantitative, descriptive and verification approach. Data collection using a questionnaire with random sampling technique. Respondents were lecturers at 30 private universities in West Java. Mediation analysis using SPSS plug-in Process Macro A. F. Hayes. The results of the analysis show that servant leadership has a positive effect on performance, organizational commitment has a positive effect on performance and organizational commitment has a positive mediating effect on the effect of servant leadership on performance. This means that when the organizational commitment of lecturers is high, the performance achieved will be higher. This result can be interpreted that the higher the level of organizational commitment owned by lecturers, the higher the positive effect of servant leadership on the level of lecturer performance.

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