ORGANIZATIONAL CITIZENSHIP BEHAVIOR THROUGH SELF-EFFICACY AND INTERPERSONAL COMMUNICATION IN HIGHER EDUCATION

Griet Helena Laihad; Purnama Pasande; Henny Suharyati

Authors

Griet Helena Laihad Lecturer in Pakuan University, Indonesia. Graduated From Doctor of Education Management in Universitas Negeri Jakarta.
Purnama Pasande Lecturer in STT Star’s Lub, Luwuk Banggai, Indonesia. Graduted from Doctor of Teologi in Sekolah Tinggi Teologi Ekumene Jakarta.
Henny Suharyati Lecturer in Pakuan University, Indonesia. Graduarted from Doctor of Education Management in Sekolah Pascasarjana Universitas Pakuan

Keywords:

Organizational Citizenship Behavior, Self-efficacy, Interpersonal Communication

Abstract

Research on Organizational Citizenship Behavior (OCB) has been carried out by many researchers but not many have conducted research on higher education students. This study develops the concept of student OCB in terms of Self-efficacy and Interpersonal Communication aspects. The data were taken from 104 students in STT Star’Lub at Luwuk Banggai. The data processing method uses regression analysis and Structural Equation Modeling (SEM). The results showed that the student Self-efficacy with the dimensions of self-motivation to perform tasks and the Interpersonal Communication of students with the dimension of showing empathy were the most influential things in increasing student OCB. Therefore, it could be concluded that in developing student OCB, Self-efficacy and Interpersonal Communication should be taken into consideration

Downloads

Download data is not yet available.

References

. Abubakar Fauzi, Effect of Interpersonal Comunication between Lecturer and Students of Learning and Achievement Motivation for Students. Jurnal Pekommas, Vol 18 No1, April 2015:53-62

. Colquitt, J.A., Jeffery A. Lepine, & Michael J. Wesson. 2009. Organizational Behavior: Improving Performance and Commitmet in the Workplace. New York: McGraw-Hill, 2019.

. DeVito Joseph A, Interpersonal Communication, The, 14th Edition. Hunter College of the City University of New York, 2016.

. Daft, Richard L. 2010. Management. Mason, Ohio: South-Western Cengage Learning.

. Dewinda H, Hubungan antara Komunikasi Interpersonal dengan Organizational Citizenship Behavior pada Karyawan Departemen SDM PT. Semen Pandang. Psyche 165 journal, 12(2), 202-209, 2019.

. Elana Era, Perilaku Kecurangan Akademik. Jakarta: Equity vol 2., nomor 22, 2019. 185-196.

. Greenberg, J. & R. A. Baron. 2008. Behavior in Organizations. New Jersey: Pearson.

. Ganesh Mangadu, Paramasivam, 2015. Skala Pengukuran Variabel-Variabel Penelitian. Bandung: Alfabeta.

. Hecklau F, Holistic Approach for Human Resource Management in Industy 4.0. 1-6, 2019

. Kinichi, Angelo dan Mel Fugate, Organizational Behavior, key concepts, skills & best practices, 5th Ed. New York:McGraw-Hill/Irwin.2012.

. Laihad, Griet Helena, 7 Perilaku Guru Extraordinary, Jakarta:PT. Inkubator Penulis Indonesia, 2019.

. Laihad, Griet Helena and Henny Suharyati, Enhancing Organizational Citizenship Behavior by Strengthening Leadership Style and Decision Making. International Journal of Recent Technology and Engineering (IJRT), Vo. 8 Issue 2S7, 2019.

. LeBlanc Cary J, Characteristics Shaping College Student Organizational Citizenship Behavior. American Journal of Business Education-second Quarter 2014.

. Luthans, Fred, Organizational Behavior an Evidence-Based Approach, 12th Ed. New York:Mc Graw-Hill.2011.

. McShane, Stven L. dan Mary Ann Von Flonow, Organizational Behavior, Emerging Knowledge, Global Reality, 7th Ed. New York:McGraw-Hill.2015.

. Muh. Aqso Antajaya, Arini Rahayu, The Role of Self-Efficacy in Organizational Citizenship Behavior. 5th ASEAN Cnference on Psychology, Counselling and Humanities (ACPCH 2019). Atlantis Press.

. May & Luluk, Perilaku Malas Belajar di Lingkungan Kampus. Journal Trunojoyo.ac.id, 2018.

. Novira Ilva, Pengaruh Komunikasi Interpersonal terhadapat Organizational Citizenship Behavior pada Pegawai Dinas Pekerjaan Umum dan Penataan Ruang Provinsi Riau. JOM FISIP Vol 6:Edisi II Juli-Desember, 2019,

. Nunung Nuryani, Nandang Hidayat, Henny Suharyati, Improvement of Teacher’s Organizational Citizenship Behavior Through Transformational Leadership development and Interpersonal Communications. Journal unpak.ac.id Vol 3, No. 2 (2019)

. Organ, Dennis W. 1997. Organizational Citizenship Behavior:It’s Construct Clean-up Time. t.k. : School of Business Indiana University.

. Podsakoff, M., et all. 2000. “Organizational Citizenship Behaviors:a critical Review of The theoretical and Empirical Literature and Suggestions for Future Research”. Jurnal of Management, 2000.

. Passer, Michael W. dan Ronald E. Smith, Psychology, The Science of mind and Behavior, 3rd Ed. New York:McGraw-Hill. 2007

. Robbins, Sthephen P. dan Timothy A, Judge, Organizational Behavior, 16th Ed. Global Edition. Harlow:Pearson. 2015.

. Rais Hidayat, Yuyun Elizabeth Patras, Griet Helena, Analysis on Items of Lecturer Self-Efficacy Instrument Using Rasch Modeling. 3rd International Conerence on Research of Educational Administration and Management (ICREAM 2019). Atlantis Press.

. Syamsudin, Billy Tunas, Rita Retnowati, Enhancing Organizational Citizenship Behavior through Transformational Leadership, Interpersonal Communication and Work Motivation. International Journal of Managerial Studies and Research Vol 7, Issue 4, 2019, Page No.:54-61.

. Syamsudin, La Ringggasa, Badarwan, The Effect of Self-efficcacy on Organizational Citizenship Behavior Emplayees of Institut Agama Islam Negeri Kendari. Langkawi Vo 3 No.2, April 2017.

. Sule E.T dan Saefullah K, Pengantar Manajemen. Edisi 1 Jakarta: Kencana Predana Media Group. ISBN:979-3456-75-1, 2010.

. Suharyati Henny, Griet Helena Laihad, Nandang Hidayat, Susan susan, Driving Teacher Creativity Through Self-efficacy and Organizational Climate. 3th Asian Education Symposium (AES 2018) Atlantis Press

. Siregar Budi Gautama, Organizational Citizenship Behavior dan Kinerja Akademis Mahasiswa. Fitrah Jurnal Kajian Ilmu-ilmu Keislaman Vol 04 No.1 Juni 2018.

. Siregar W.A, Mahasiswa Tawuran di Area Kampus. News, Okezone.com, 2019

. Yulikhah Safitri, Baidi Bukhori, Ali Murtadho, Self Concept, Self Efficacy and Interpersonal communication effectiveness of Student. Psikohumaniora; Jurnal Penelitian Psikologi, 2019