The Influence Of Coaching And Mentoring On Employee Performance At KPKNL Jakarta II
Kata Kunci:
Coaching, Mentoring, Employee Performance, KPKNL Jakarta IIAbstrak
KPKNL Jakarta II, as a work unit under the Directorate General of State Assets (DJKN), plays a vital role in managing state assets. However, employees face challenges such as demands for professionalism, high workloads, and dynamic policy changes. These conditions require an effective human resource development strategy. Coaching and mentoring are commonly used approaches, where coaching focuses on short-term skill development, while mentoring supports long-term career development. This study aims to analyze the influence of coaching and mentoring on employee performance at KPKNL Jakarta II. A quantitative approach was employed, involving all employees as respondents (53 individuals) using a saturated sampling technique. Data were analyzed using the Partial Least Squares (PLS) method. The results of the study indicate that mentoring has a significant positive effect on employee performance, whereas coaching has a negative effect. These findings suggest that mentoring is more effective than coaching in improving employee performance, recommending the optimization of mentoring programs as a human resource development strategy at KPKNL Jakarta II.
Unduhan
Referensi
Abdillah, W. dan J. (2009). Partial Least Square (PLS) Alternatif SEM Dalam Penelitian Bisnis.
ADEOGUN, S. O., ABIONA, B. G., ALABI, O. S., & YILA, J. (2019). Perceived Effect of Coaching and Mentoring on Employee Job Performance Among Academic Staff in University of Ibadan, Oyo State, Nigeria. Journal of Humanities, Social Science and Creative Arts, 13(1), 98–110. https://doi.org/10.51406/jhssca.v13i1.1932
Amanillah, N. F. (2019). Pengaruh Coaching dan Mentoring terhadap Kinerja Karyawan PT. Bank BNI Syariah KC Banjarmasin. Skripsi.
Astari, T. (2022). INCOME: Indonesian Journal of Community Service and Engagement Refleksi Coaching Pengawas Sekolah Dasar. 01(02), 240–247. https://journals.eduped.org/index.php/income/index
Attamimi, Y., Lamba, R. A., & Kuddy, A. (2022). Analisis Pengaruh Kepemimpinan, Motivasi, dan Disiplin Kerja terhadap Kinerja Aparatur Pemerintah Desa di Kampung Tobati, Kampung Tohima Soroma, Kampung Nafri, dan Kampung Enggros. Syntax Literate: Jurnal Ilmiah Indonesia, 7(1).
El Achi, S., & Sleilati, E. (2016). The effect of coaching on employee performance in the human resource management field: The case of the Lebanese banking sector. International Journal of Trade and Global Markets, 9(2), 137–169. https://doi.org/10.1504/IJTGM.2016.076321
Furrie, W. (2021). Model Komunikasi Coaching Untuk Pasangan Pernikahan di Bawah Umur (Remaja) Akibat Kehamilan Pranikah. LUGAS Jurnal Komunikasi, 5(1), 42–49. https://doi.org/10.31334/lugas.v5i1.1556
Hutahaean, T. M., Pendidikan dan Pelatihan Badan Nasional Pencarian dan Pertolongan, B., & Magister Manajemen FEB Universitas Jambi, P. (2023). ANALISIS COACHING DAN MENTORING TERHADAP KINERJA PEGAWAI DENGAN MEDIASI MOTIVASI KERJA. Jurnal Manajemen Terapan Dan Keuangan (Mankeu, 12(02).
Janssen, S., Tahitu, J., van Vuuren, M., & de Jong, M. D. T. (2018). Coworkers’ Perspectives on Mentoring Relationships. Group and Organization Management, 43(2), 245–272. https://doi.org/10.1177/1059601116669641
Juwita, J., Filia Hanum, & Fitriliana. (2023). Pengaruh Kecerdasan Emosional Dan Komitmen Organisasi Terhadap Kinerja Pegawai Pada Kantor Dinas Cipta Karya Provinsi Aceh. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 9(3), 1017–1026. https://doi.org/10.35870/jemsi.v9i3.1230
Khonsa dan Palupi. (2023). Program Pengembangan Kompetensi Karyawan Melalui Coaching danMentoring Sebagai Upaya Peningkatan Kinerja Karyawan:Kasus padaLembaga Administrasi Negara Republik Indonesia. INNOVATIVE: Journal Of Social Science Research, 3(4), 798–8002.
Kim, S. (2014). Assessing the influence of managerial coaching on employee outcomes. Human Resource Development Quarterly, 25(1), 59–85. https://doi.org/10.1002/hrdq.21175
Leedy, P., & Ormrod, J. (2001). Practical Research: Planning and Design (Merrill Prentice Hall and & C. SAGE Publications, Upper Saddle River, NJ and Thousand Oaks (eds.); 7th Editio).
Makasengku, A., Mononimbar, Y. Y., & Daryanto, N. (2022). Dampak Pola Mentoring terhadap Proses Pembentukan Karakter Mahasiswa Pendidikan Agama Kristen di STAK Terpadu Pesat. MANTHANO: Jurnal Pendidikan Kristen, 1(1), 27–38. https://doi.org/10.55967/manthano.v1i1.4
Nazifah, L. (2023). Pengaruh Coaching Dan Mentoring Terhadap Kualifikasi Kelulusan Pelatihan Dasar Cpns Guru Sd. Jurnal Holistika, 5(1), 17. https://doi.org/10.24853/holistika.5.1.17-27
Neupane, R. (2015). Effects of Coaching and Mentoring on Employee Performance in the UK Hotel Industry. International Journal of Social Sciences and Management, 2(2), 123–138. https://doi.org/10.3126/ijssm.v2i2.12323
Nora Yolinza, & Doni Marlius. (2023). Pengaruh Pengembangan Karir Dan Motivasi Kerja Terhadap Kinerja Pegawai Di BKPSDM Kabupaten Solok Selatan. Jurnal Publikasi Ilmu Manajemen, 2(2), 183–203. https://doi.org/10.55606/jupiman.v2i2.1640
Okechukwu, A. M., & Raymond, L. G. (2015). Impact of Coaching and Mentoring in the Nigeria Liquefied Natural Gas Company Limited, Bonny. European Journal of Sustainable Development, 4(1), 85–100. https://doi.org/10.14207/ejsd.2015.v4n1p85
Oktavia, R., & Fernos, J. (2023). PENGARUH LINGKUNGAN KERJA DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA PADANG. JURNAL ECONOMINA, 2(4). https://sirancak.disduk
Panji Pramuditha, Budi Harto, & Lina Parlina. (2022). Arti Penting Kualitas Kehidupan Kerja Dan Etos Kerja Terhadap Peningkatan Kinerja Karyawan. ATRABIS: Jurnal Administrasi Bisnis (e-Journal), 8(2), 265–270. https://doi.org/10.38204/atrabis.v8i2.1125
Pousa, C., Mathieu, A., & Trépanier, C. (2017). Managing frontline employee performance through coaching: does selling experience matter? International Journal of Bank Marketing, 35(2), 220–240. https://doi.org/10.1108/IJBM-01-2016-0005
Pramudianto. (2021). PENGARUH COACHING,SPIRITUALITAS DAN KECERDASAAN SOSIAL TERHADAP KEPEMIMPINAN. Jurnal Bina Bangsa Ekonomika, 14(02). https://doi.org/10.46306/jbbe.v14i2
Radhiyah, & Susi Yusrianti. (2023). Penerapan Teknik Coaching Dalam Meningkatkan Kompetensi Kepala Madrasah pada Supervisi Pendidikan. Al-Fahim : Jurnal Manajemen Pendidikan Islam, 5(2), 104–120. https://doi.org/10.54396/alfahim.v5i2.847
Romansah Tatang. (2017). IMPLEMENTASI KEGIATAN MENTORING KEAGAMAAN DALAM PEMBINAAN KARAKTER ISLAMI. Atthulab: Islamic Religion Teaching and Learning Journal, II(1).
Rosyidin, D. (2021). PENGARUH COACHING DAN MENTORING TERHADAP KINERJA PEGAWAI DI PEKON GUMUK MAS KECAMATAN PAGELARAN KABUPATEN PRINGSEWU. Tesis. http://repository.umpri.ac.id/id/eprint/569/
Sherenn, P., Kalangi, J. B., Gunawan, E. M., Sherenn, P., Kalangi, J. B., & Gunawan, E. M. (2023). ANALYSIS OF COACHING AND MENTORING TOWARDS EMPLOYEE PERFORMANCE AT LOTTE GROSIR MANADO ANALISIS COACHING DAN MENTORING TERHADAP KINERJA KARYAWAN DI LOTTE GROSIR Jurnal EMBA Vol . 11 No . 1 Maret 2023 , Hal . 1253-1260. 11(1), 1253–1260.
Sutrisno, W., & Cokro, D. S. (2018). ANALISIS PENGARUH EDUPRENEURSHIP DAN MENTORING TERHADAP PENINGKATAN DAYA SAING LULUSAN PERGURUAN TINGGI. Research and Development Journal Of Education, 5(1).
Usman, U., Suryani, A., & Akbar, A. (2024). Pengaruh Coaching dan Mentoring terhadap Kinerja Karyawan dengan Mediasi Motivasi Kerja di Bank Negara Indonesia Cabang Muara Bungo. J-MAS (Jurnal Manajemen Dan Sains), 9(1), 128. https://doi.org/10.33087/jmas.v9i1.1530
Woo, H. R. (2017). Exploratory study examining the joint impacts of mentoring and managerial coaching on organizational commitment. Sustainability (Switzerland), 9(2). https://doi.org/10.3390/su9020181
Zeng, H., Zhao, L., & Ruan, S. (2020). How Does Mentoring Affect Protégés’ Adaptive Performance in the Workplace: Roles of Thriving at Work and Promotion Focus. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.546152
