The Influence of Content Marketing Strategy on Consumer Engagement on Social Media Platforms

Penulis

  • Sugito Sugito Post Graduate Masters in Management, University of Medan Area, Medan, North Sumatera, Indonesia
  • Anto Tulim Faculty of Business, University of Mikroskil, Medan, North Sumatera, Indonesia
  • Erbin Sitorus Faculty of Information Technology, Universitas Audi, Medan, North Sumatera, Indonesia
  • Taufiq Azmi Harahap Faculty of Business, University of Mikroskil, Medan, North Sumatera, Indonesia
  • Rayu Sri Wahyuni Faculty of Business, University of Mikroskil, Medan, North Sumatera, Indonesia

Kata Kunci:

Content marketing, Engagement, TikTok , Fashion, SEM-PLS, Purchase intention.

Abstrak

Study This aim is to analyze influence strategy marketing content towards engagement consumers on the TikTok platform in context fashion industry. TikTok as a short video- based media own strong visual characteristics and level high interaction, so​ strategy content become factor determinant in interesting attention as well as build involvement users. Research This use approach quantitative with method survey through distributed Likert 1–5 questionnaire to users TikTok active 18–40 years old​ follow and consume fashion content. The sampling technique used is combined purposive sampling with stratified sampling based on gender and group age. Data analyzed using Structural Equation Modeling–Partial Least Squares (SEM–PLS) to test influence variables quality content, consistency uploads, relevance content, and visual elements on consumer engagement. Research results show that all over dimensions strategy marketing content has influence positive and significant on engagement. Visual elements and quality content proven become the most dominant factor, followed by relevance content and consistency uploads. In addition, engagement was found play a role as an important mediator that connects strategy marketing content with purchase intention. Findings This support the theory of Media Richness, Source Credibility, Uses and Gratifications, and the Hierarchy of Effects Model in context short video- based digital marketing. In practical, research This give recommendation for fashion brands to prioritize visual quality, storytelling, and design encouraging content​ interaction organic use increase engagement and potential purchase. Research this also provides opportunity to study advanced with enter variables moderation and behavioral data current TikTok.

Unduhan

Data unduhan belum tersedia.

Referensi

Abdullah, C.M. and Zeebaree, S.R.M. (2025) ‘A Review of Customer Engagement Strategies in Digital Marketing for E-Business Growth’, Asian Journal of Economics, Business and Accounting, 25(3), pp. 184–205. Available at: https://doi.org/10.9734/ajeba/2025/v25i31703.

Aklani, S.A. et al. (2025) ‘The impact of Ephemeral Content on Digital Marketing Strategies: Efforts to Increase Consumer Engagement and Trust’, 10(3), pp. 1857–1866. Available at: https://jurnal.polbeng.ac.id/index.php/ISI/article/view/1338/477.

Amelia, I. (2025) ‘Hubungan Intensitas Penggunaan Media Sosial TikTok dan Social Comparison terhadap Self-esteem Remaja di Madrasah Tsanawiyah Al Munawwaroh Pandanmulyo Kabupaten Malang’, Universitas Islam Negeri Maulana Malik Ibrahim., pp. 1–23. Available at: http://etheses.uin-malang.ac.id/id/eprint/73420.

Anwar, K. et al. (2024) ‘Customer engagement and social media research’, JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(4), pp. 684–691. Available at: https://doi.org/10.29210/020243694.

Collins, S.P. et al. (2021) ‘THE INFLUENCE OF VIRAL MARKETING AND CONSUMER ENGAGEMENT ON PURCHASE INTENTION OF FASHION PRODUCTS ON TIKTOK SHOP’, 8(3), pp. 167–186. Available at: https://e-journal.uac.ac.id/index.php/iijse/article/view/7816/3035.

Febrian, R. and Nugrahani, R.U. (2025) ‘The Impact of TikTok Marketing Strategy on Purchase Intention T hrough Brand Image : A Case Study of N ’ Pure’, 6(5), pp. 4707–4716. Available at: https://dinastipub.org/DIJEFA/article/view/5259/3743.

Kehek, M.A., Soegiantoro, D.H. and Rawar, E.A. (2025) ‘Using TikTok as a Marketing Media of Telemedicine X in Indonesia’, Jurnal Eduhealth, 16(04), pp. 1612–1623. Available at: https://doi.org/10.54209/eduhealth.v16i04.

Meier, A. and Schäfer, S. (2018) ‘Positive Side of Social Comparison on Social Network Sites: How Envy Can Drive Inspiration on Instagram’, Cyberpsychology, Behavior, and Social Networking, 21(7), pp. 411–417. Available at: https://doi.org/10.1089/cyber.2017.0708.

Mutiara Apriliani Nur Zahra, Wuri Wulandari and Yegar Agnes Citra Widya (2023) ‘Tiktok Sebagai Media Sosial Populer Untuk Komunikasi Bisnis’, Syntax Idea, 5(7). Available at: file:///C:/Users/User/Downloads/2593-Article Text-10843-1-10-20231006.pdf.

Nallaluthan, K. et al. (2024) ‘Quantitative Data Analysis using PLS-SEM (SmartPLS): Issues and Challenges in Ethical Consideration’, International Business Education Journal, 17(2), pp. 41–54. Available at: https://doi.org/10.37134/ibej.vol17.2.04.2024.

Nubli Adzhani, A. and Widodo, T. (2023) ‘The Influence of Social Media Marketing on Consumer Brand Engagement (Adidas Study on Tiktok Application in Bandung City)’, Quantitative Economics and Management Studies, 4(6), pp. 1169–1182. Available at: https://doi.org/10.35877/454ri.qems2095.

Savira, R., Rifai, M. and Wahyunengsih, W. (2022) ‘Correlation between TikTok use and teenagers’ self esteem’, Indonesian Journal of Learning Studies, 2(1), pp. 19–24. Available at: https://www.dmi-journals.org/ijls/article/view/215/180.

Shkeer, A.S. et al. (2024) ‘The influence of social media content marketing on consumer engagement: A mediating of the role of consumer cognition’, International Journal of Data and Network Science, 8(4), pp. 2423–2434. Available at: https://doi.org/10.5267/j.ijdns.2024.5.015.

Sitta Kusuma (2025) ‘From Social Media Engagement to Business Growth: Exploring the Dynamics of Digital Consumer Behavior’, Jurnal Manajemen, Bisnis dan Kewirausahaan, 5(3), pp. 41–52. Available at: https://doi.org/10.55606/jumbiku.v5i3.5976.

Wang, X. (2024) ‘Digital Marketing Strategies and Consumer Engagement: Unveiling TikToks E-Commerce Dynamics’, Advances in Economics, Management and Political Sciences, 103(1), pp. 183–190. Available at: https://doi.org/10.54254/2754-1169/103/20242445.

Webster, D., Dunne, L. and Hunter, R. (2021) ‘Association Between Social Networks and Subjective Well-Being in Adolescents: A Systematic Review’, Youth and Society, 53(2), pp. 175–210. Available at: https://doi.org/10.1177/0044118X20919589.

Zahra, T. (2025) ‘The influence of social media marketing on consumer brand engagement and brand knowledge in fast food products’, Manajemen dan Bisnis, 24(1), p. 12. Available at: https://doi.org/10.24123/mabis.v24i1.844.

Diterbitkan

2025-12-12

Cara Mengutip

Sugito, S., Anto Tulim, Erbin Sitorus, Taufiq Azmi Harahap, & Rayu Sri Wahyuni. (2025). The Influence of Content Marketing Strategy on Consumer Engagement on Social Media Platforms. Jurnal Multidisiplin Sahombu, 5(07), 2440–2455. Diambil dari https://ejournal.seaninstitute.or.id/index.php/JMS/article/view/7685