Implementation of Drug Logistics Management at Berohol Village Health Center Tebing Tinggi City

Abstract

Drug logistics management is a critical component of healthcare services, intended to ensure the continuous availability of medicines in appropriate quantities, with the right quality, and at the right time. Proper drug availability is essential to the success of treatment processes and patient satisfaction. This study aims to analyze the implementation of drug logistics management at the Village Berohol Health Center in Tebing Tinggi City, which serves as a primary healthcare provider for the surrounding community. The research employs a qualitative approach using a case study design. Data were collected through semi-structured interviews with key personnel, direct observations of logistics processes, and review of documentation related to medicine management. The data were then analyzed using thematic coding to extract key themes and patterns. The results indicate that while the logistics system at the health center functions effectively in ensuring medicine availability, there are notable challenges including limited human resources, insufficient medicine storage facilities, and occasional fluctuations in the availability of specific types of medicines. These challenges can affect the consistency and efficiency of medicine distribution. Nevertheless, observations and documentation confirm that the health center is able to meet most of its medicine supply needs. The study concludes that although the overall implementation of drug logistics management at the Kelurahan Berohol Health Center is effective, improvements are still necessary, particularly in enhancing human resource capacity and upgrading storage infrastructure to support more efficient and reliable drug logistics operations.