THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND EMPLOYEE PERFORMANCE (A STUDY ON EMPLOYEES OF THE MINISTRY OF INDUSTRY)

Dewi Mundi Utami; I Gede  Riana

Authors

Dewi Mundi Utami Universitas Udayana Denpasar
I Gede Riana Universitas Udayana Denpasar

Keywords:

Employee Performance, Transformational Leadership, Organizational Commitment, OCB

Abstract

One of the Ministry of Industry's goals is to increase performance. The aim of this study is to determine the role of OCB in mediating the impact of transformational leadership and organizational commitment on employee performance at the Ministry of Industry in the regions of Denpasar, Surabaya, and Medan. This study is quantitative. In this study, 77 civil servants (PNS) participated. The research sample was drawn using a non-probability sampling approach with a saturation sampling technique (census), yielding 77 respondents. The data was analyzed using structural equation modeling (SEM) and the partial least squares (PLS) method. The results of the study reveal that transformational leadership has a favorable and significant impact on employee performance. Employee performance is positively influenced by organizational commitment. Employee performance is influenced by OCB in a positive but insignificant way. Transformational leadership has an insignificant but positive impact on OCB. Organizational commitment has a strong and favorable impact on OCB. OCB has not been able to mediate the effect of transformational leadership on employee performance. OCB has not been able to mediate the effect of organizational commitment on employee performance. These findings indicate the more transformational leadership is used and the more the organizational commitment, the higher the employee performance. Furthermore, the stronger the employee's OCB as a mediator, the less probable the transformational leadership connection and organizational commitment are to boost employee performance.

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Author Biography

I Gede Riana, Universitas Udayana Denpasar

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